Hendrick Acura

BEST CUSTOMER SERVICE Hendrick Acura continues to be the best in customer service. Keith Fitzpatrick is simply the best. We've enjoyed getting to know him over the last s Hendrick Acura continues to be the best in customer service. Keith Fitzpatrick is simply the best. We've enjoyed getting to know him over the last several years and he always takes such good care of us. We are on our 2nd MDX now and will continue to be customers for a long time to come. More

Fantastic Service My service appointment went very well. The service advisor was professional, courteous, friendly and funny. The waiting area was comfortable and cle My service appointment went very well. The service advisor was professional, courteous, friendly and funny. The waiting area was comfortable and clean and there were many snack and drink choices. Way to go Hendrick Acura Service Team! More

Excellent Very helpful excellent service great customer experience I would recommend them to this dealership Danny was excellent as well Eddie also showed me al Very helpful excellent service great customer experience I would recommend them to this dealership Danny was excellent as well Eddie also showed me all the car features More

Hands down, the best car buying experience I've ever had. I found my 4Runner on line at Hendrick Lexus, and General Manager David Porter purchased the vehicle from the Lexus dealership. (All the Hendrick dea I found my 4Runner on line at Hendrick Lexus, and General Manager David Porter purchased the vehicle from the Lexus dealership. (All the Hendrick dealerships work together). Mark Bridges brought it to my office for a test drive. I loved the truck. Trever beat my financing I already had in place. Mark picked me up at work and took me to Hendrick Acura and I signed the paperwork and was out in less than an hour. I highly recommend them. More

Excellent customer experience This is my second lease with Hendrick Acura. The sales team and service members go above and beyond to make sure that there is complete customer satis This is my second lease with Hendrick Acura. The sales team and service members go above and beyond to make sure that there is complete customer satisfaction. Cam Sabido, my salesman, was extremely knowledgeable and guided me through the features of my new car and was able to answer any questions I had. I did not hesitate to return to this dealership since I’ve had such great customer service. More

excellent service I came to the dealership because I needed service on the power steering system on my Acura TL. I was initially informed that it would be 90 minutes an I came to the dealership because I needed service on the power steering system on my Acura TL. I was initially informed that it would be 90 minutes and about $970. But 15 minutes later, Alex informed that there was a recall on the eps. Therefore, there wasn’t any charge on the service. My car was return to me repaired in less than 90 minutes, and 2 items was replaced. The eps and the passenger airbag. Excellent service and very quick. More

Acura RLX Service Acura always provide number one service. From service provider and relaxing area to wait while service is in progress.Thank you Christy Owca for all y Acura always provide number one service. From service provider and relaxing area to wait while service is in progress.Thank you Christy Owca for all your help. More

Top tier sales and maintence professionals. Sales professionals know their competition, and are able to highlight their product without trashing rival products. And the maintenance Dept. is alwa Sales professionals know their competition, and are able to highlight their product without trashing rival products. And the maintenance Dept. is always great, with a top quality team that delivers. More

thank you Hendrick Acura!!! This is our 5th leased vehicle with Hendrick Acura in Charlotte. Absolute pros. Most people dislike the process of buying or leasing a new car but H This is our 5th leased vehicle with Hendrick Acura in Charlotte. Absolute pros. Most people dislike the process of buying or leasing a new car but Hendrick Acura has professionals working there. Go see Jeff Williams in sales. He was very thorough and gave us a great deal. We are extremely satisfied with the car but at the end of the day it’s the people that keep you coming back!!! More

Great Sales Service Hands Down!!! This is my second New Accura with the same sales person Eddie Roseman, he made the experience easy. I told him what I wanted and he made it happen. No This is my second New Accura with the same sales person Eddie Roseman, he made the experience easy. I told him what I wanted and he made it happen. No haggling, no over selling, he listened and made some calls and I am very happy with my Brand New ILX. He sold me my 1st one which I traded in and was glad he was there to put me in my new 2nd one. Thanks for the great job!! More