Hendrick Acura
Charlotte, NC
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I worked with Jim Holshouser and he was awesome. I am more than satisfied with the service he provided. He was very courtesy,friendly,and professional. I would recommend Hendricks Acura to anyone. more than satisfied with the service he provided. He was very courtesy,friendly,and professional. I would recommend Hendricks Acura to anyone. More
Acura TLX The service I've received from Dumitru has been excellent. He was friendly, knew plenty about the cars, and were willing to make the process as straig The service I've received from Dumitru has been excellent. He was friendly, knew plenty about the cars, and were willing to make the process as straightforward as possible. Negotiating for a vehicle is always an awkward experience, but it was honestly easy with this one. Extra points to Dumitru: we conducted our negotiations for my most recent car via text message, and the process was so seamless I put a deposit down on the car before I even walked onto the lot. Service: Honestly, very good. All of the advisors are good people, and the actual quality of the service has been high. On the only occasion that I received my car back in less than great condition (after a detail), In all, the dealer continues to be just like the Acuras they service: reliably good. I'll keep coming back. More
Good Experience Very pleasant experience Our salesman, Jim Holshouser, was very knowledgeable and friendly. He was not the least bit pushy. At no time did we feel Very pleasant experience Our salesman, Jim Holshouser, was very knowledgeable and friendly. He was not the least bit pushy. At no time did we feel pressured to buy the car. We would definitely recommend Hendricks, and also return there ourselves Gerry More
Mark was Awesome Mark was great. He was very friendly and knowledgeable and not pushy. Our experience at this dealership was excellent. Excited to drive our first Ac Mark was great. He was very friendly and knowledgeable and not pushy. Our experience at this dealership was excellent. Excited to drive our first Acura More
Jim was a true professional in every way. His efforts emphatically warrant signaling him as singularly outstanding. He is an expert listener and is NOT pushy. My overall experience was awesome. emphatically warrant signaling him as singularly outstanding. He is an expert listener and is NOT pushy. My overall experience was awesome. More
Very good experience I would give Andrew Lowry an A+. He was our salesman from day one. He was very polite, professional, and courteous. He was never pushy and let us ask I would give Andrew Lowry an A+. He was our salesman from day one. He was very polite, professional, and courteous. He was never pushy and let us ask a million questions. He worked very hard at finding the exact car that I wanted. I highly recommend Andrew! More
Dean is the very best! Fantastic experience with Dean. I was very well taken care of...fast and easy, professional experience and great customer experience! Looking forwar Fantastic experience with Dean. I was very well taken care of...fast and easy, professional experience and great customer experience! Looking forward to doing business again with Dean in the future, I would HIGHLY recommend him! More
Coming here for 5 years to find out the dishonesty. Made an appointment for an oil change. I didn’t have time to get anything else done so I told the service representative,Bryan Baum, that’s all I need Made an appointment for an oil change. I didn’t have time to get anything else done so I told the service representative,Bryan Baum, that’s all I needed done. I asked for the complimentary Uber service he told me my Uber drive will cost more than my service. I was taken back after coming here for years that he would say that to me...... Once I received my car back it was making a loud noise that it wasn’t before I left. I called the dealership and left a message since they were closed. The next day he told me to come in and said that my alternator now has a problem..... I have been going to this dealership for 5 years to find out when they want you to pay for something they will find away. CROOKS More
Christy Owen was great to work with! I added an oil change to recall service with no problem. She promised less than two hours and they finished on time. There is a nice waiting room in I added an oil change to recall service with no problem. She promised less than two hours and they finished on time. There is a nice waiting room in the meantime. More
Great experience Keith Kirkpatrick was my service consultant and keep me fully informed. My car was ready when he said it would be ready and he fully explained all wo Keith Kirkpatrick was my service consultant and keep me fully informed. My car was ready when he said it would be ready and he fully explained all work done. More