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Hendrick Acura

Charlotte, NC

4.9
563 Reviews

6824 East Independence Blvd

Charlotte, NC

28227

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Showing 563 reviews

March 19, 2020

I worked with Jim Holshouser and he was awesome. I am more than satisfied with the service he provided. He was very courtesy,friendly,and professional. I would recommend Hendricks Acura to anyone. More

by James Bradley
Recommend Dealer
Yes
Employees Worked With
Jim Holshouser , David Porter
Mar 21, 2020 -

Hendrick Acura responded

James Bradley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura.

January 31, 2020

Acura TLX The service I've received from Dumitru has been excellent. He was friendly, knew plenty about the cars, and were willing to make the process as straig More

by AcuraUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dumitru Moisei
Feb 03, 2020 -

Hendrick Acura responded

Acurausa, we are so happy to read such a great review about Hendrick Acura! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 28, 2019

Good Experience Very pleasant experience Our salesman, Jim Holshouser, was very knowledgeable and friendly. He was not the least bit pushy. At no time did we feel More

by Gerry erry
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Williams
Jan 10, 2020 -

Hendrick Acura responded

Gerry Erry, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Acura! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 30, 2019

Mark was Awesome Mark was great. He was very friendly and knowledgeable and not pushy. Our experience at this dealership was excellent. Excited to drive our first Ac More

by Myra
Recommend Dealer
Yes
Employees Worked With
Mark Mahshe sales and Mike in finance
Dec 03, 2019 -

Hendrick Acura responded

Myra, we are so pleased you enjoyed your visit to Hendrick Acura! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 30, 2019

Jim was a true professional in every way. His efforts emphatically warrant signaling him as singularly outstanding. He is an expert listener and is NOT pushy. My overall experience was awesome. More

by Bill
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holshouer
Oct 04, 2019 -

Hendrick Acura responded

Bill, we are so pleased you enjoyed your visit to Hendrick Acura! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

September 25, 2019

Very good experience I would give Andrew Lowry an A+. He was our salesman from day one. He was very polite, professional, and courteous. He was never pushy and let us ask More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lowry, David Porter
Oct 01, 2019 -

Hendrick Acura responded

Hi Brenda, thank you so much for your positive comments about Hendrick Acura! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2019

Dean is the very best! Fantastic experience with Dean. I was very well taken care of...fast and easy, professional experience and great customer experience! Looking forwar More

by Acuramdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Porter
Sep 05, 2019 -

Hendrick Acura responded

Hi Acuramdx, thank you for taking the time to leave a review for us at Hendrick Acura. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2019

Coming here for 5 years to find out the dishonesty. Made an appointment for an oil change. I didn’t have time to get anything else done so I told the service representative,Bryan Baum, that’s all I need More

by baileycaroline5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Baum
Jul 17, 2019 -

Hendrick Acura responded

Hi Baileycaroline5, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact Tony Diorio at 704-566-2315 at your convenience. Thank you!

July 12, 2019

Christy Owen was great to work with! I added an oil change to recall service with no problem. She promised less than two hours and they finished on time. There is a nice waiting room in More

by acurareview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Owen
Jul 13, 2019 -

Hendrick Acura responded

Hi Acurareview! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Hendrick Acura

July 09, 2019

Great experience Keith Kirkpatrick was my service consultant and keep me fully informed. My car was ready when he said it would be ready and he fully explained all wo More

by Sdd2964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kirkpatrick
Jul 10, 2019 -

Hendrick Acura responded

Sdd2964, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Acura! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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