Heller Ford

We have bought several vehicles from Heller and had great experience with Mike Gannon. Will continue working with him with future purchases. experience with Mike Gannon. Will continue working with him with future purchases. More

Have purchased 5 or 6 vehicles at Heller. Each experience, has been wonderful. Honest, personable, address any concerns. Heller is the onle dealership I will do business with. DEANDRE AND Each experience, has been wonderful. Honest, personable, address any concerns. Heller is the onle dealership I will do business with. DEANDRE AND JOHN BROWN Eere wonderful. More

Great selection of vehicles and excellent communication throughout the buying process. I've purchased from this dealer before and will again in the future I'm sure. throughout the buying process. I've purchased from this dealer before and will again in the future I'm sure. More

We had a great experience buying our flex from Heller Ford. Kyle was great to work with and we even got it delivered a state away. Ford. Kyle was great to work with and we even got it delivered a state away. More

🚨🚨🚨 STAY AWAY FROM HELLER FORD IN EL PASO, IL🚨🚨🚨 EXTREMELY RUDE SERVICE MANAGERS. Especially Tom Russell. He told me to have it diagnosed by Nissan and when I was wrong he expected an apology. EXTREMELY RUDE SERVICE MANAGERS. Especially Tom Russell. He told me to have it diagnosed by Nissan and when I was wrong he expected an apology. He even made sure that he told me to use 2 Ss and Ls when writing my review. Tom talked over me numerous times and told me I don't know what I'm talking about. The head of Service (Pat Jordan) said he heard the knocking sound, but that it was common for V8's. When I told him about the Service Bulletin and gave him the bulletin number, he said, "Where did you get that? YouTube?" I told him that the bulletin requires a Technician to remove the plug and and scope the cylinder. He said we're not doing that. The vehicle was ran at idle, fluid levels checked, and no codes. So that was as far as they are going. I have NEVER dealt with such poor customer service. It's a shame because the Salesman (Ross Ketcham) is the best in the business. By far the best Sales experience I've ever had. More

Rich sold me a new truck. He was very friendly and helpful. I would recommend him to anyone. The business manager, Adam, was also very helpful and answered all my questions. He was very friendly and helpful. I would recommend him to anyone. The business manager, Adam, was also very helpful and answered all my questions. More

Deandre was great to work with! Very helpful and informative. Would recommend asking for him Very helpful and informative. Would recommend asking for him More

Jason and Kris were amazing to deal with. They have great pricing and the truck that met all of our needs. From the first contact Jason was extremely helpful and always replied in a timely ma They have great pricing and the truck that met all of our needs. From the first contact Jason was extremely helpful and always replied in a timely manner. We drove 3 hours to pick up our truck and Kris was able to get a very competitive rate. Even our puppy was treated well by the whole staff and other customers. Very friendly dealership and welcoming. Would definitely recommend them and return for future purchases! More

I can't emphasize enough how smooth Kalen made my buying experience. He definitely enjoys his job and the dealer he works for. He earned the dealership a repeat customer! experience. He definitely enjoys his job and the dealer he works for. He earned the dealership a repeat customer! More

Worked with Tyler Wright, he took the time with getting a 16 year old kid her first car (that wasn't junk on the lot). At the 'out the door price' we set first thing, prior to testing anything. Where ever th 16 year old kid her first car (that wasn't junk on the lot). At the 'out the door price' we set first thing, prior to testing anything. Where ever this kid goes selling cars I will deal with him first. Honest, trust-worthy guy who held nothing back on any of the 5-10 used vehicles we looked at. Thanks bud see you soon for our next purchase. More