Heiser Toyota

We have never purchased a vehicle before online, so were a little concerned about the process. However, Roger Droukas quickly alleviated our concerns. He was prompt in all of his responses to our numerous a little concerned about the process. However, Roger Droukas quickly alleviated our concerns. He was prompt in all of his responses to our numerous questions and inquiries. It saved us a lot of time, because the only time we needed to go into the dealer was to pick-up our vehicle. The vehicle was exactly what we ordered, and Roger was extremely friendly and took the time to go over all of the vehicle's features. We have already recommended him to our friends. More

It was a first class experience all the way. They make you feel right at home, no pressure sales, very informative, Joe made me feel like he was an old friend, even though I had just met him. They treat y you feel right at home, no pressure sales, very informative, Joe made me feel like he was an old friend, even though I had just met him. They treat you like you are more than just a customer, but someone special, the way they go out of their way to serve you, right down to the refreshments. They really make you look forward to coming back, whether it be for servicing your car, or buying a new one. P.S. / I hope I got the right Joe, He told me his full name, but I am terrible with remembering names. He was the Joe that recently got out of the Coast Guard. The finance person {Frank ?} was an exceptionally nice person, and very informative. Ella was very nice also, although I did not talk with her long. Five Star all the way, for the entire experience. But "Joe" gets the MVP from me overall, it wasn't just about making the sale for Joe, we got to know each other on a personal level, which really impressed me. More

My wife and I were looking for a small to mid-size SUV. The Toyota Rav 4 seems to fit our needs over the other vehicles in this category and price range. Roger Droukas of Heiser Toyota was a pleasure to w The Toyota Rav 4 seems to fit our needs over the other vehicles in this category and price range. Roger Droukas of Heiser Toyota was a pleasure to work with. He listened to our Wants and Needs and was able to direct us to a vehicle that met those Wants and Needs, along with options in either direction. He took his time and did not rush us into a sale or try to oversell us. Roger and his team at Heiser Toyota made the new car buying experience rather painless. I would definitely suggest if you are looking for positive car buying experience to try Roger Droukas at Heiser Toyota. More

Easy-peezy car purchase. Was able to put a deposit down on the car over the phone. Dealer picked us up downtown to bring us to the dealership. Drove away in about an hour and a half counting the test dri on the car over the phone. Dealer picked us up downtown to bring us to the dealership. Drove away in about an hour and a half counting the test drive. More

This was my first car buying experience so I was a little weary on what to expect. As soon as I walked in I was greeted by Joe Malinauskas and I can say that I had a great experience from start to finish and weary on what to expect. As soon as I walked in I was greeted by Joe Malinauskas and I can say that I had a great experience from start to finish and ended up with a car that I really love at a great price and financing rate. Joe was very helpful and I felt like I could trust him to help me get what I needed. Would definitely recommend to anyone looking to buy a Toyota. More

We are repeat customers of Roger Droukas's, and couldn't be more pleased with his enthusiasm, knowledge, and overall level of exceptional service. He is a pleasure to work with and we will do busin couldn't be more pleased with his enthusiasm, knowledge, and overall level of exceptional service. He is a pleasure to work with and we will do business with him again. In addition, we chose Toyota for overall reliability and safety, and have been pleased thus far. More

This place is great along with their staff! They were able to give me a great deal on the vehicle I was purchasing. Also gave me a great deal on my trade in! able to give me a great deal on the vehicle I was purchasing. Also gave me a great deal on my trade in! More

We had a wonderful experience buying a car at Heiser Toyota. Joe Malinauskas was a great salesman to work with, and Ella Golovina was so nice as well. They helped us stay within our budget and we were Toyota. Joe Malinauskas was a great salesman to work with, and Ella Golovina was so nice as well. They helped us stay within our budget and we were able to buy a great car for our family. More

We were in a fix. Our 2012 Rav had been totaled. We live in Appleton and the local dealer promised but couldn't deliver what we needed. Our son had been in the Car business for a number of years and c live in Appleton and the local dealer promised but couldn't deliver what we needed. Our son had been in the Car business for a number of years and contacted Heiser for us. Roger Droukas called my wife to inquire how he could help and after hearing what she wanted (and she is demanding) promised to call us in 24hrs with news. I didn't believe it when he called and said he had the car she wanted coming from another dealership and we could pick it up on Friday. When we got there Roger was checking the car over for perfection. My wife spotted "her" car and the two of them went over it tooth and nail. I have never felt better about buying a new car. And the dealership had everything. We drove out of there two hours later with new license and all. Thanks Heiser and Roger for a wonderful experience. Jon Nadeau More

We have been buying Toyota vehicles for over 20 years. We get a new Camry on a three year cycle and have been dealing with Roger Droukas and Heiser Toyota for the last 5 Camrys. Roger is a great person t We get a new Camry on a three year cycle and have been dealing with Roger Droukas and Heiser Toyota for the last 5 Camrys. Roger is a great person to work with. We work out all of the details over the net. This process has been very good for us as we live outside of the Milwaukee area. Roger is personable, knowledgeable, honest, professional and has a good sense of customer service. When we recently went in to sign the paperwork and pick up our new Camry we were cordially received by Roger and the other people working at Heiser's including Ella Golovina who processed our paperwork in an efficient and professional manner. Yes, we would recommend Heiser and Roger to anyone. More