Heiser Toyota

Always excellent I’m never disappointed at Heiser Toyota! I love having my free car wash after being serviced. The employees are always helpful and friendly. They are I’m never disappointed at Heiser Toyota! I love having my free car wash after being serviced. The employees are always helpful and friendly. They are truly exceptional. D More

oil change and tire rotation Curtesy, promptness and excellent shop work!! I was very satisfied with the service I received. I summarized the important areas that I thought neede Curtesy, promptness and excellent shop work!! I was very satisfied with the service I received. I summarized the important areas that I thought needed to be summarized. Nice waiting area as well. Fred Stadler More

35000 miles service Would have received 5 stars but a 45 minute appointment took 80 minutes. Not certain why it that long. Would have been nice to be made aware why the Would have received 5 stars but a 45 minute appointment took 80 minutes. Not certain why it that long. Would have been nice to be made aware why the delay. More

Quick and efficient They checked out my problems and found an inexpensive solution for them. I was assured that none of them presented a safety risk and was instructed wh They checked out my problems and found an inexpensive solution for them. I was assured that none of them presented a safety risk and was instructed what to look for in the future. More

Great experience This is the second vehicle we’ve bought from Heiser and James Hicks and we couldn’t be happier. James is great to work with and he’s very knowledgeab This is the second vehicle we’ve bought from Heiser and James Hicks and we couldn’t be happier. James is great to work with and he’s very knowledgeable and responsive. If you’re looking for a new Toyota, go see James. More

Good Service At my car's regular oil change leaks were discovered. This appointment was to repair those leaks in the water pump, timing cover and gasket. The appoi At my car's regular oil change leaks were discovered. This appointment was to repair those leaks in the water pump, timing cover and gasket. The appointment was at my convenience. I was given a ride home to wait for my car and was picked up again when the car was done. Everyone was very friendly and pleasant. The work was done as promised and in the time and at the cost quoted. More

Very pleased with Altaf Hussain We were well taken care of and not pressured. Al was very informative and pleasant. I would definitely recommend my family to see Al to purchase a v We were well taken care of and not pressured. Al was very informative and pleasant. I would definitely recommend my family to see Al to purchase a vehicle More

Great New car experience I expected the "usual" car dealer experience in buying a new car. I was pleasantly surprised. Not only was the sales force easy to work with, but the I expected the "usual" car dealer experience in buying a new car. I was pleasantly surprised. Not only was the sales force easy to work with, but they helped me secure exactly the car I was looking for and made picking up the car a breeze. I was done signing paper work and driving my new car in under an hour when I came to pick it up! More

Great buying experience and great staff! We went into the dealership just to look around and see what we liked and the staff we worked with was awesome in helping pick the car we wanted, with We went into the dealership just to look around and see what we liked and the staff we worked with was awesome in helping pick the car we wanted, without being pushy or wanting us to do anything we weren't interested in. Al Hussain was mainly the one we worked with, as well as Shahat Mohamed, and they were awesome and they were very genuine and helpful. Would definitely recommend anyone to go to this place, the rest of the staff seemed very nice also, and the place was very clean and comfortable to be in. Nothing bad to say about this place! More

who Hired this guy??? This visit has got to be the top of my list of bad visits thus this far. First off, the acknowledgement of a customer whom was in for a scheduled visi This visit has got to be the top of my list of bad visits thus this far. First off, the acknowledgement of a customer whom was in for a scheduled visit, was treated as if she was beneath the customer service given.. the judgement of appearance seems to be the cause of the neglect, which leads me to my visit. The “new” guy was very rude and tried to talk over me when asked about my tire. Instead of trying to fill me with knowledge of what was wrong with my truck and corrective action, he wanted to belittle me as if my common judgment of conversation was only in his favor. Had they checked over my vehicle a little more thoroughly, the tech would’ve acknowledged that I had a plug in my tire rather than a nail. Also, when I wanted to know the fix as to what actually was the cause of concern he literally almost blew up on me for inquiring. I wasn’t the only one that noticed this guys ignorance.. most certainly made me as well as others to take my/ others to take there's business else where. More