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Heiser Chevrolet Cadillac - Service Center

West Bend, WI

4.3
820 Reviews

820 Reviews of Heiser Chevrolet Cadillac - Service Center

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January 31, 2022

Very professional, curtious. Handled things in a timely manner and we're very informative with questions. More

by johnkiefercarpentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Matthew Myszka
Feb 17, 2022 -

Heiser Chevrolet Cadillac responded

We appreciate your business and your high recommendation score! Our customers are our highest priority and I am pleased to hear we have met your expectations. We hope you have a great day.

January 26, 2022

Great service. Professional staff and clean . Great deal with no hidden gimmicks. Would buy from them again More

by GUNNARDSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Austin
Jan 28, 2022 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 25, 2022

Location is good and assessable.Service people are Location is good and assessable. Service people are friendly and helpful. Salesperson makes sure he understands what we are looking for then finds a More

by MRBSIPPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jan 28, 2022 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 25, 2022

I have been going there for years and am very happy with the service and enjoy talking to the employees. They never tell me to have work done that doesn't need to be done unlike other places I've been in th More

by BUDMANMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Matthew Myszka
Jan 28, 2022 -

Heiser Chevrolet Cadillac responded

Dear Mike, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 21, 2022

Even washed my vehicle and made the inside smell nice! That's great service. Would recommend it to family and friends More

by kennethhahn64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lana Finch, Service Team, Matthew Myszka
Jan 28, 2022 -

Heiser Chevrolet Cadillac responded

Dear Kenneth, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 19, 2022

They listened to my to what I was concerned about and found the problem I am now waiting on a part More

by KCHOFFMAN
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 14, 2022

Really like the service there really friendly and help you out with anything your vehicle needs More

by 1o1Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Marcouiller, Samantha Calmes, Lana Finch, Service Team, Matthew Myszka, Rafael (Rafy) Rivera, Bryan Schultz, Mike Ronson
Jan 19, 2022 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer Thank you for kind words! We are pleased to see that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 11, 2022

Great service very professional job was done promptly at quoted price car drove excellent and was given back clean More

by GREGANDJAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lana Finch, Service Team
Jan 13, 2022 -

Heiser Chevrolet Cadillac responded

Dear Greg and Jan, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 07, 2022

I brought my 2014 Sierra in because the navigation system was not working.. I explained to the service agent that there was a service bulletin for the 2015-2017 Sierra’s with the same issue. After about 2. More

by JONNYBAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan Heimerl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lana Finch
Jan 13, 2022 -

Heiser Chevrolet Cadillac responded

Dear Jonny, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Director Don Meyer by phone at 414-247-8984 or by email at dmeyer@heiser.com so we can better understand what happened during your experience.

January 05, 2022

Wonderful communication kept us updated on status of the repair and gave us cost and even saved us money More

by GKARNITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lana Finch, Service Team
Jan 13, 2022 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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