Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Heiser Chevrolet Cadillac - Service Center

West Bend, WI

4.3
820 Reviews
Call Service Center (262) 334-3858

820 Reviews of Heiser Chevrolet Cadillac - Service Center

Sort by
February 13, 2022

This dealership is not transparent and does not honor free complimentary oil changes provided when purchasing a new vehicle. More

by GAMEGIRL1_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lana Finch, Service Team, Matthew Myszka
Report | Print
Feb 23, 2022 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the General Manager Rafael Rivera in an effort to better our business and employees.

February 13, 2022

Very prompt and friendly. I felt the repair technician was honest and that is VERY important to me. More

by KETTLEHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Feb 17, 2022 -

Heiser Chevrolet Cadillac responded

Thank you for your business and high recommendation score. Our customers are our highest priority and I am pleased you had a great service experience with Heiser. We look forward to working with you again in the future.

February 11, 2022

Nice professional people and they do the job just right I would always go back to them they get the job done quick and take care of you . More

by mjosi61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Feb 17, 2022 -

Heiser Chevrolet Cadillac responded

Thank you for your business and your high recommendation score. Our customers are our highest priority and I am pleased to hear we hve met your expectations. Have a great day!

February 10, 2022

The service department was very professional, prompt and informative. They always finish my service call within the scheduled appointment. More

by SERAFINSUSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lana Finch, Service Team
Report | Print
Feb 17, 2022 -

Heiser Chevrolet Cadillac responded

We are so happy you had a great service experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

February 10, 2022

The problem was diagnosed and fixed quickly under warranty. They were able to schedule me at a time that worked for me. More

by ROSSJPURDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lana Finch, Service Team, Matthew Myszka
Report | Print
Feb 17, 2022 -

Heiser Chevrolet Cadillac responded

Thank you for your business and feedback. We are happy we were able to create a positive and memorable experience for you. We look forward to working with you again in the future.

February 09, 2022

as usable knowledgebal curtius staff...matt nathan and lana maje it easier to navigate trogh the mechanical terminilogy ... More

by Isaac G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : cezar Nunez, Lana Finch, Service Team, Matthew Myszka
Report | Print
Feb 17, 2022 -

Heiser Chevrolet Cadillac responded

Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 07, 2022

Always quick friendly service! Reliable, will also lend a car if you need one. Hard working people! More

by Sandraseagles@charter.net
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2022 -

Heiser Chevrolet Cadillac responded

Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 07, 2022

Ceasar from sales is great service crew seems caring overall I'm pretty good job More

by patricia.negrete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lana Finch, Service Team, Matthew Myszka
Report | Print
Feb 17, 2022 -

Heiser Chevrolet Cadillac responded

Thank you for your business! Our customers are our highest priority and I am pleased to hear you have had a great experience. Have a great day!

February 06, 2022

Very friendly courtesy as you come in I had a appointment and they took me right away When they were done they explained every thing they did. The cashier was friendly too More

by HARTBUCKSKINNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lana Finch, Service Team, Matthew Myszka
Report | Print
Feb 17, 2022 -

Heiser Chevrolet Cadillac responded

We are so happy you had a great service experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

February 03, 2022

Very nice people to deal with. Very pleasant experience. Would recommend the dealership to other people. Liked the deal that I got. Thank you for the great service. More

by ALJOPROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lana Finch, Service Team, Matthew Myszka
Report | Print
Feb 17, 2022 -

Heiser Chevrolet Cadillac responded

Thank you for your business and your high recommendation score. Our customers are our highest priority and I am pleased to hear we have exceeded your expectations. Have a great day!

1
...
48
49
50
...
82