Heiser Chevrolet Cadillac - Service Center

Worst dealership I had ever dealt with. They don't work with any outside warranty companies that they don't sell. Worst service I ever had. My truck was purchased new there and serviced a They don't work with any outside warranty companies that they don't sell. Worst service I ever had. My truck was purchased new there and serviced all its life there. More

They are knowledgeable good with the customers. They communicate good their prices are good They will work with you. They communicate good their prices are good They will work with you. More

It went quickly as I enjoyed a good cup of coffee! !fast and friendly service and drove away with a happy clean car. Thanks !fast and friendly service and drove away with a happy clean car. Thanks More

I asked them to inspect tire for a slow leak. They said they could find nothing. There was a nail in it that was easy to see. Very disappointing. They said they could find nothing. There was a nail in it that was easy to see. Very disappointing. More

Bid not fix problem I have to return for service for the third time cars remote start is not working third time cars remote start is not working More

Handsome sales managers. Really friendly and everyone makes sure you are comfortable. Good coffee and a clean lounge area. Thanks Heiser! Really friendly and everyone makes sure you are comfortable. Good coffee and a clean lounge area. Thanks Heiser! More

The service department is the worst I've ever dealt with and continues to be the worst and they do nothing to fix the problem just tell you what do you want us to do. All they try to do is put parts on a ve and continues to be the worst and they do nothing to fix the problem just tell you what do you want us to do. All they try to do is put parts on a vehicle that will not resolve the issue of the problem. Also when you try to talk to the GM he doesn't respond within a timely matter as if he doesn't care either. it's sad that if you want to get something done you might have to go through GM customer service and do a complaint. Also I try to go through the next manager in line from the GM and never got a respond back either. The worst of it is they act like you don't know anything as if your a dummy, then they keep the vehicle for days and yet nothing gets fixed. How frustrating this place is. More

They did a great job. They're very professional. Thanks for your help. Much appreciated. They're very professional. Thanks for your help. Much appreciated. More

My experience at the dealership was great, the service was fast, and friendly. The cost was a tad higher than I expected, but still was reasonable. When I bought the truck I was never offered a life time was fast, and friendly. The cost was a tad higher than I expected, but still was reasonable. When I bought the truck I was never offered a life time oil change, like my son and daughter got. But a few more specials wouldn't hurt either. More

Excellent knowledge, customer service and people skills. Car was ready sooner than scheduled. Parts were ordered and arrived sooner than stated. Oil change and tire rotation cheaper than expected. Car was ready sooner than scheduled. Parts were ordered and arrived sooner than stated. Oil change and tire rotation cheaper than expected. More