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Heiser Chevrolet Cadillac - Service Center

West Bend, WI

4.3
820 Reviews

820 Reviews of Heiser Chevrolet Cadillac - Service Center

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May 08, 2022

quick and efficient service, the reps are always willing to listen to any concerns you have More

by ALLISON.SCHMIDT24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Heiser Chevrolet Cadillac responded

Allison, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 24, 2022

I’m thankful that the issue I was having after bringing it in for a service were rectified in a just and timely manner More

by jordanbauer8202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lana Finch, Rafael (Rafy) Rivera
Apr 25, 2022 -

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 22, 2022

I bought 2 new cars from Heiser in West Bend over the past ten years. I also have Heiser do all my service needs done in their shop. I can honestly say that they have always treated me fairly and with More

by BJCEDAR
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
Apr 25, 2022 -

Heiser Chevrolet Cadillac responded

Bob, Thank you for taking the time to leave us a 5-star review and your continued business! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 22, 2022

They match their name Service Department. Are friendly. Easy to work with and on time. More

by dchartmann
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Myszka
Apr 25, 2022 -

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 21, 2022

Friendly and helpful service. Gave helpful advice and an accurate cost and time estimate. The paint touch up work blends in perfectly More

by LMAPLIN
Recommend Dealer
Yes
Employees Worked With
Service Team
Apr 21, 2022 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 20, 2022

Touch up paint guy (Bill) does a fantastic job. Parts dept guy needs some training More

by 440 Veteran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lana Finch
Apr 21, 2022 -

Heiser Chevrolet Cadillac responded

Dear valued customer, thank you for your valuable feedback! We sincerely apologize. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

April 18, 2022

The serice was very good. I don’ t know what else to say. One word should be adequate. More

by dleonard2
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to leave us a review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 13, 2022

The service department has always been quick, efficient and courteous and willing to answer any question More

by CKDARMAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Heimerl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
Apr 14, 2022 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to leave us a review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving

April 10, 2022

My repair was rather difficult to complete, but Matt used his considerable expertise to find the exact problem and completed the repair very professionally. Courtesy and respect were shown to me at all point More

by ejdommo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Myszka
Apr 12, 2022 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Matt. We look forward to working with you again in the future.

April 09, 2022

Improved service experience. Was very impressed with the way I was taken care of. Service tech very polite and friendly. More

by gkraker33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lana Finch, Service Team, Matthew Myszka
Apr 12, 2022 -

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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