Hebert's Town and Country Chrysler Dodge Jeep RAM
Shreveport, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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TESTIMONY TIME Sometimes the enemy will throw things into our path just to steal our focus, keep us distracted, and pull our eyes away from Jesus. Sometimes those distractions can even become dangerous. into our path just to steal our focus, keep us distracted, and pull our eyes away from Jesus. Sometimes those distractions can even become dangerous. But I’ve learned something, what the enemy means for evil, God has a way of turning around for good. For quite some time, we had been dealing with serious problems with Sean’s truck. He had a 2021 Ram 1500 Lonestar, and he could be driving down the interstate, surrounded by bumper-to-bumper traffic, when suddenly the truck would just stop working. He would have to coast to the side of the road, shut it completely off, and restart it before he could continue. It wasn’t just inconvenient anymore. It was becoming a serious safety issue. Imagine being on the interstate with an eighteen-wheeler behind you and wondering whether your vehicle is suddenly going to quit. We knew something had to be wrong, whether it was electrical, the transmission, the engine, or something else. And this was a certified used truck that was purchased three years ago, with an extended warranty. Eventually, it spent about two months in the shop while Sean had to use our son’s vehicle. So we prayed. We asked Jesus to loose provision over us and make a way where we couldn’t see one. We didn’t tell God how to fix it. We just asked Him to make a way. Then we went to Herberts Town & Country and explained everything that had been happening. We told them how frightening it was to drive a vehicle when you never knew whether it might fail with an eighteen-wheeler coming up behind you. And this is where the story gets good. They didn’t just swap Sean out of the problematic truck. They moved him from his 2021 Ram 1500 Lonestar into a 2026 Ram 1500 Hurricane Laramie, their top of the line elite model next to the Tungsten. But here’s the part that really gets me, they absorbed the flip side of the cost, stacked a tremendous amount of rebates onto the deal, and worked everything out so that after moving into this significantly upgraded truck, Sean’s payment stayed essentially the same. Think about that. We prayed, “Jesus, make a way.” We were thinking about getting a broken truck fixed. God had another route. What felt like months of frustration, inconvenience, and even danger ended with Sean driving away in a brand-new 2026 Ram 1500 Hurricane Laramie, something far better than what he started with, without taking on a bigger monthly payment to get it. That’s why sometimes you have to be careful about deciding what God’s answer is supposed to look like. We ask Him to repair something, and sometimes He replaces it. We ask Him to get us through the problem, and sometimes He uses the problem to move us into something better. And I’m grateful for Hebert’s Town & Country because they didn’t have to go to those lengths. They listened to what was happening, recognized the seriousness of the situation, absorbed costs on their side, applied those rebates, and found a solution that actually took care of Sean instead of simply selling him another truck. It almost felt like God stepped into that situation and said, “That’s My son. Take care of him.” Genesis 50:20 says, “Ye thought evil against me; but God meant it unto good.” Sometimes the good doesn’t look anything like you expected. Sometimes you’re praying over the thing sitting broken in the shop, asking God to fix it, while He’s already preparing something completely different. So this truck isn’t just a new truck to us. It’s a reminder... When you don’t see a way, pray anyway. When you don’t understand the delay, trust Him anyway. And don’t limit God’s provision to the solution you’ve already imagined. Because sometimes you ask God to fix what you have... and He says, “I’ve got something better.” More
If I could leave a lower review I would. The service advisor I worked with was fine but the management was a joke. They ordered the wrong part, claimed it was on back order, and didn’t reali The service advisor I worked with was fine but the management was a joke. They ordered the wrong part, claimed it was on back order, and didn’t realize until it came in. No big, happens all the time in shops, but after I waited months for the wrong part, as well as quoted for the wrong part, I was told the actual part needed was $400 more and I’d be responsible for it. After paying $750 for an in depth diagnosis, they told me I could take my car somewhere else if I didn’t want to pay for the part. I believe they should’ve swallowed the cost considering the circumstances. The management was incredibly rude and avoidant and obviously I had no interest in paying another towing fee to bring my vehicle to another shop to pay for another diagnosis . I would never in my life recommend service here, I hardly recommend anything mopar in the first place but the service really sealed the deal. They made a point to take my email off so I couldn’t put in an honest review of my service. All around bad experience and to this day I tell people to avoid them like the plague, including the customers I worked with in the service department I personally worked at. I’d recommend anyone take their vehicle to landers. I stopped at landers to order a new wheel lock and they gave me theirs for free. Night and day difference, id recommend anyone make the extra 30min drive to go there instead . More
Very responsive,courteous,professional and very helpful in finding my friend a truck..I will/would highly recommend Hebert's for anyone wanting an AWESOME experience..The way everyone should be treated.The in finding my friend a truck..I will/would highly recommend Hebert's for anyone wanting an AWESOME experience..The way everyone should be treated.They really set the bar high..Go see David today!!! Thanks again!!! Larry (Monroe,La.) More
From start to finish this was the most convenient and hassle free process and purchase i have ever experienced the sale team was extremely professional,nice and knowledgeable and my salesman was the best hassle free process and purchase i have ever experienced the sale team was extremely professional,nice and knowledgeable and my salesman was the best !!! More
Honest, on point and on time with their estimated completion repair of my vehicle. Mr Chuck Phipps explained the process well and he and his team were professional and respectful throughout the w completion repair of my vehicle. Mr Chuck Phipps explained the process well and he and his team were professional and respectful throughout the whole process but, most importantly they responded promptly to my questions and concerns. More








































