Healey Hyundai

Finance Department Most of my experience was good, however, I was disappointed with the finance department - it took almost 2 weeks to get my paperwork over to Rhinebeck Most of my experience was good, however, I was disappointed with the finance department - it took almost 2 weeks to get my paperwork over to Rhinebeck Bank. I know I bought my vehicle on a Saturday 7/29 and I had dropped off my title to my old Hyundai on Sunday 7/30. My paperwork for the loan did not get to the bank until Thursday 8/10 - I know this because I kept calling the bank to get my loan number so that I could refinance the loan to my Credit Union, which gave me an interest rate of 1.99% as opposed to Rhinebeck's rate @ 5.49%. I needed this information to give to my Credit Union. I had called and left a message for Mark on 8/9 (he never called me back) then on 8/10 I spoke to Joe who in turn told me that the paperwork wouldn't be sent to the bank yet as it was a fairly new loan and hadn't been funded yet and they needed an insurance binder from my Ins. Company - I got an email from my Insurance company saying they had sent over the binder on 8/3. I then asked if he could just give me the amount that I'm trying to get financed through my Credit Union and he said no that it was in process and it should be send to the bank either Monday 8/14 or Tuesday, 8/15, although he said he would try to get it done that day 8/10. I found this to be unacceptable and I needed to get the information to my Credit Union. Why does it take almost 2 weeks to get paperwork from the dealership to the Bank? While all systems seem to be automated these days - I just found that this should have been handled faster than it was. More

New purchase experience Great experience with Paul. Turned around to get the car I wanted in a day. Was patient and helpful with every question. I'd come back again. Great experience with Paul. Turned around to get the car I wanted in a day. Was patient and helpful with every question. I'd come back again. More

New car same day Quick easy and pleasant. I walked in with no intention of buying a car. I wasn't even sure which car I wanted. Teddy showed me a couple of suv's.and a Quick easy and pleasant. I walked in with no intention of buying a car. I wasn't even sure which car I wanted. Teddy showed me a couple of suv's.and a couple of cars until I found what I was looking for. A short time later I walked out with a new car at a price I was happy with More

new car Salesman was very good allowing us plenty of time to test drive cars and he knew all of his products well. That was the best part of the purchase for Salesman was very good allowing us plenty of time to test drive cars and he knew all of his products well. That was the best part of the purchase for sure.. More

Healey makes it easy They are a no nonsense dealership with friendly, courteous, and efficient staff! This is my second car from Healey and both experiences have been exce They are a no nonsense dealership with friendly, courteous, and efficient staff! This is my second car from Healey and both experiences have been excellent. My father bought a car from them as well and also had an amazing experience. Thank you, Healey! More

Satisfied Customer It went better than I expected, I'm really happy with the results. I went in to refinance my 2015 and left with a phenomenal interest rate on a new ca It went better than I expected, I'm really happy with the results. I went in to refinance my 2015 and left with a phenomenal interest rate on a new car, I'm very satisfied. Thanks guys! More

Execellenf Wonderful. Very helpful, was able to meet all the needs and requirements i wanted in a vehicle. Very helpful staff even showed a car to get in the fut Wonderful. Very helpful, was able to meet all the needs and requirements i wanted in a vehicle. Very helpful staff even showed a car to get in the future and it was amazing More

Out standing job on my first lease. Thank you for easing me into my first lease. The salesmen, Patrick Jaffee was a very helpful professional and went out of his way to be sure I was pl Thank you for easing me into my first lease. The salesmen, Patrick Jaffee was a very helpful professional and went out of his way to be sure I was pleased with the car. He allowed me to drive with him to my house to be certain my wife, who is in a wheel car, was able to get in and out of the car without difficulty. He literally, went the extra mile for me. More

Satisfied The salesman is a nice and educated person, he helped me to find the right car for me and my needs! And I appreciate his kindness The salesman is a nice and educated person, he helped me to find the right car for me and my needs! And I appreciate his kindness More

Was a good experience Patrick listened and helped me as much as he could. He was patient and explained everything to me. He was knowledgeable and professional at his job. Patrick listened and helped me as much as he could. He was patient and explained everything to me. He was knowledgeable and professional at his job. More