Back

Headquarter Honda

Clermont, FL

4.7
1,671 Reviews
Headquarter Honda is the first commercial building in Florida to achieve the highest certification of the United States Green Building Council (LEED Platinum status). -- L.E.E.D. stands for "Leadership in Energy and Environmental Design." It is a genuine commitment made by the owner's entire family. Built by local contractors with 100% local materials; Headquarter Honda also employs a 100% local workforce. We are able to save an average of 35% in energy costs by being green. We graciously pass those savings on to our customers!
Contact Dealership

17700 State Road 50

Clermont, FL

34711

Directions

By Type

Showing 1,671 reviews

December 11, 2012

My first contact with Headquarters Honda was by telephone, I called to check on a used vehicle. I spoke to Mike Jahangir and he was friendly from the beginning and had a lot of knowledge of the us More

by Palmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Jahangir, Danielle Frascella and Anthony Angle, Danielle Frascella
Dec 17, 2012 -

Headquarter Honda responded

Palmar, we would like to thank you for taking the time to recognize Danielle, Mike and Tony. They are a very much a part of our team at Headquarter Honda and represent our philosophy of teamwork. We are glad to have you join our Headquarter Family. The Headquarter Team

December 08, 2012

As in a previous encounter with Mr. Jahangir, it was a pleasure dealing with him. He is very helpful and has a wonderful personality. The way he trats people makes you want to return and recommend other More

by yolanda.bastar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 08, 2012

Purchased a 2010 Toyota Corolla LE this past week! Headquarter Honda's Staff is great! Dontai assisted me with the sale of the car and Mark & Ed did the financing. Friendly, Fast, and really work to g More

by Alex Zweydoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rivera
Dec 08, 2012 -

Headquarter Honda responded

Alex, we want to thank you for taking the time to acknowledge Dontai, Mark and Ed today. We enjoy what we do and those we work with at Headquarter Honda and glad to read that you shared in our daily experience. We are very pleased to welcome you to the Headquarter Family. The Headquarter Team

December 08, 2012

I needed a minivan SUV and found a very nice Buick Rendezvous and Mike Jahangir is the person that assisted me, while he was very helpful and very friendly, I was surprised that I was not explained on More

by joselin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rivera
Dec 17, 2012 -

Headquarter Honda responded

Joselin, thank you for your honest review. We strive to be better than the day before and your review reflects our motto. We are pleased Mike is part of our team and he was able to explain to you the dealer fee. We look forward to your next visit to us and that you are part of our Headquarter Family. The Headquarter Team.

December 06, 2012

I just bouthg a 2013 Honda Accord LX last Friday and Joseph Emmanuel is an awesome sales person. It was a great experience. I will recommned him any time and We will bring back family and friends. More

by luzstella56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2012 -

Headquarter Honda responded

Mr. and Mrs. Dominguez, thank you for taking the time to acknowledge Joseph. We are very pleased that he is part of our Headquarter Team. We are very pleased to welcome you to the Headquarter Family. Each visit with you is a joy. The Headquarter Team

Dec 08, 2012 -

Headquarter Honda responded

Mr. and Mrs. Dominguez, thank you for taking the time to acknowledge Joseph. We are very pleased that he is part of our Headquarter Team. We are very pleased to welcome you to the Headquarter Family. Each visit with you is a joy. The Headquarter Team

November 24, 2012

I just purchase a new 2013 CRV from Honda Headquarters in Clermont, Florida. It was an awesome experience working with Mike Jahangir in sales and Tony Angle in finance. I would recommend Honda Headquarters More

by medfc124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 19, 2012

The honda headquarter group was very nice with me. They helped me to find the perfect car and made me feel like they really cared and wanted to help me out, not only sell me a car! I would recommend this d More

by Cmnichole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ed Rivera
Nov 23, 2012 -

Headquarter Honda responded

Cmnichole, thank you for your review. Everyday we want to be sure that each customer gets the best vehicle suited to their wants and needs. We enjoyed matching you to the 2004 CR-V. We look forward to your next visit. The Headquarter Team

October 18, 2012

LOVE THIS DEALERSHIP, VERY FRIENDLY AND HELPFUL PEOPLE THAT WANT TO GET THE CAR YOU WANT. I RECOMMED HEADQUARTERS HONDA TO EVERYONE, I GIVE FIVE STARS!!!!!! More

by alvarezb41
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ED Rivera, Josh Robbins
Nov 23, 2012 -

Headquarter Honda responded

alvarezb41, thank you for your review. Everyday we want to be sure that each customer gets the best vehicle suited to their wants and needs. We enjoyed matching your husband and you to yoru new Odyssey. We look forward to your next visit. The Headquarter Team

October 14, 2012

THE MOST PLEASANT car buying experience I've ever had!! THE MOST PLEASANT car buying experience I've ever had!! Process was quick and price more than fair. They even gave a good price for my trade. **** More

by LTag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 23, 2012 -

Headquarter Honda responded

LTag, thank you for your review. Everyday we want to be sure that each customer gets the best vehicle suited to their wants and needs. We enjoyed matching you to your new Civic. We look forward to your next visit. The Headquarter Team

October 03, 2012

Leon was the best. He was polite and very nice. When he made sure that I am going to buy a car, he pushed me in the lion cage. The next guy also very nice and even I told him that I got to go home because More

by hassanerfani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oct 12, 2012 -

Headquarter Honda responded

Mr. Efani, we do not understand what happened between Monday and Tuesday. We invited you back Monday to go over the transaction. We understand that a lot of time and energy goes into a customers' transaction from the customer and ourselves. What is everyday for us, is not always for the customer, admittedly on both sides there can be miscommunication on what we are explaining and to understand what is being ask of us. For this we most sincerely apologize. The original transaction that you agreed to was to buy the car at 66 months and $344 per month. You were offered many options for coverage for your vehicle at the time you signed the contract. You choose warranty and gap protection. Monday, we offered to extend the terms since you wanted the payment to be the same and keep the coverage. We gave you the option to re-do your contract and you declined. You expressed your appreciation to John and apologized about what you had posted on this visit and expressed remorse. John inquired if you would want to remove it. You then gave hugs and left the dealership happy. If you have decide you would like to re-do your contract, we invite you back to sit with our General Manager to complete this re-contracting. Please response back to us through DealerRater with the best dates and times for you. Either the General Manager or his Assistant will respond back confirming a date. We strive to make every single customer happy at Headquarter Honda and we want you to be one. The Headquarter Honda Team

Oct 13, 2012 -

hassanerfani responded

Before I start, I should clarify few points. First, neither I did not apologized to John nor I have not given him a hug. Second I did not expressed any remorse or appreciation to John. I am ready to go through lie detector or .... To make it very simple, my wife and I went through a lengthy negotiation and agreed on financing the vehicle for 66 months at 1.09. In next room we where offered Gap insurance and extended warranty which made our monthly payment much higher. I also was told that I must decide right there or never be able to have them again. I want them but not at that price. Again after going back and forth, price came down to 344 a month(about 16 more then original price) but never mentioned that the terms where changed as well ( from 66 months to 72 months and from 1.09 to 3.19).Mr John probably mistaken me with someone else.

Oct 30, 2012 -

Headquarter Honda responded

Mr. Erfani, thank you for clarification and John probably did mistaken you with someone else's visit that day. We apologize for that. The Customer Solution Team will be pulling your package for review and contacting you.

...
159
...