Hayes Chrysler Dodge Jeep of Gainesville

Great experience, even better price. I was at Auto Nation to purchase an SUV, They would not budge on the price, so while I was waiting I located the same SUV 6 grand cheaper online at Ha I was at Auto Nation to purchase an SUV, They would not budge on the price, so while I was waiting I located the same SUV 6 grand cheaper online at Hayes. I called Eric Mitchell and he picked up the SUV from Lawrenceville and John from finance closed the deal at a great price for us. Great experience. Hayes was so good that when I was at the other dealer and told them I was going to Hayes they even said that "those are good people at Hayes". More

Good selection of certified used cars Tracy was very helpful and knowledgeable. She went out of her way to bring in from another lot so we wouldn’t have to drive so far. Tracy was very helpful and knowledgeable. She went out of her way to bring in from another lot so we wouldn’t have to drive so far. More

Helpful! Great staff who were will to help in any way. They had a good selection of cars and if you didn’t see one you liked they would go get one. Would abso Great staff who were will to help in any way. They had a good selection of cars and if you didn’t see one you liked they would go get one. Would absolutely buy from here again! More

Best car buying experience ever! Tim and Shane were fantastic! They made the buying process quick, easy and fair. Have bought from many dealerships over the past 45 years but, without Tim and Shane were fantastic! They made the buying process quick, easy and fair. Have bought from many dealerships over the past 45 years but, without a doubt, my experience at Hayes was the best! Bill -- Cumming, GA More

Quality Tracy was AMAZING!! She helped me out so much The people there were friendly, welcoming and so helpful! I? couldn’t have asked for a better deal on Tracy was AMAZING!! She helped me out so much The people there were friendly, welcoming and so helpful! I? couldn’t have asked for a better deal on my Jeep Patriot Thank y’all so much!!!! More

AMAZING!! Amazing dealership! Tracy did everything possible to get me in a car! i will recommend Tracy to everyone and anyone that wants to buy a car! thank y’a Amazing dealership! Tracy did everything possible to get me in a car! i will recommend Tracy to everyone and anyone that wants to buy a car! thank y’all so much! More

Lousy Customer Care/experience 12-7-17 @9:45am Update: The sales manager Steven spoke to me this morning and assured me that this was being handled by the top management of the deal 12-7-17 @9:45am Update: The sales manager Steven spoke to me this morning and assured me that this was being handled by the top management of the dealership and corrective action would be taken. That is the kind of service I would expect from a dealer this size and reputation. I was dissatisfied but it is nice to see they actually care about this feedback and even though I didn’t buy from them this time in light of this I would give Hayes another shot at the right deal in the future! Thanks Steve! 12-6-17 @10:09pm Unprofessional is an understatement. Salesman Erik Mitchel was very rude to me via text. I text him back after he emailed me some cars to tell him I found a deal at Troncalli in cumming (a dealer that actually cares about its patrons) and explain the deal to him. He proceeded to tell me about how his cars that were over 10k more expensive were a better deal and I told him if you had said I am going to waste 30 minutes of my time telling me about the same cars I already said no too I would have saved my time. He called me a dummy and said if I was successful I would have bought a new car. This is the worst kind if person he is jealous that he lost a 21k sale and takes it out on the consumer instead of trying to take a hit on commission and make the deal build a reputation. He is the guy that sits on his but waiting for an easy target to make his measly pay so he can go home to his dump of a house and eat his ramen noodles. Congrats I'm a dummy and you lost a 21k sale you disrespectful arrogant loser. More

Buying replacement van Previous van was from Hayes. Looked there first and found what we wanted. Great price, too. Sales staff answered our questions and listened to us w Previous van was from Hayes. Looked there first and found what we wanted. Great price, too. Sales staff answered our questions and listened to us without pushing what they wanted to sell. More

Great place to buy a car! We had a great experience with Rich. He was very patient, understanding and helpful. Overall great experience! We will Highly recommend this dealer to We had a great experience with Rich. He was very patient, understanding and helpful. Overall great experience! We will Highly recommend this dealer to everyone. More

Pressure free shopping I highly recommend Tracy and Tyler. They were both very helpful, and didn’t push me to buy something I really didn’t want or need. I highly recommend Tracy and Tyler. They were both very helpful, and didn’t push me to buy something I really didn’t want or need. More