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Hawk Mazda
Plainfield, IL
1,860 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,860 reviews
July 30, 2023
Dale is professional and congenial. He was able to answer all my questions and went the extra mile to explain dashboard symbols to me. He called in a timely fashion when my car was don He was able to answer all my questions and went the extra mile to explain dashboard symbols to me. He called in a timely fashion when my car was done. I appreciate the excellent service and am 1000% satisfied with Hawk Mazda. More
by marilynfumagalli
Verified CustomerEmployees Worked With
July 30, 2023
Great communication. Manager was very helpful and they genuinely felt they wanted to help me purchase a car and leave happy that day. Manager was very helpful and they genuinely felt they wanted to help me purchase a car and leave happy that day. More
by OMEZA2796
July 30, 2023
Very friendly and welcoming staff. Had a great experience buying my new Mazda CX-5. Had a great experience buying my new Mazda CX-5. More
by KARTHIK HEGDE
July 28, 2023
Great communication between Dale, the tech and myself. I appreciate that everything was explained in detail I appreciate that everything was explained in detail More
by Jan
Employees Worked With
Other Employees :
Aaric Yaney, Vincent Jordan
July 28, 2023
Everyone was very friendly, and Jerry who is a car salesman, was amazing!! I highly recommend going through Jerry if looking to purchase a vehicle! He’s VERY patient, understanding and is always there salesman, was amazing!! I highly recommend going through Jerry if looking to purchase a vehicle! He’s VERY patient, understanding and is always there to answer any questions that need to be answered!! Thank you for making the process go so smoothly!!! More
by ANSCOTT625
Employees Worked With
July 28, 2023
Very clean and professional environment. Easy to work with. Was worth the drive all the way fron Tinley Park. Easy to work with. Was worth the drive all the way fron Tinley Park. More
by RON.KOZA
July 27, 2023
Dealer very quickly got me an appointment when my service light came. Service person was very nice and professional. My car was immediately serviced when I arrived. The waiting area was very nice, with com light came. Service person was very nice and professional. My car was immediately serviced when I arrived. The waiting area was very nice, with comfortable seating, a big screen TV, and refreshments. They also washed my car after servicing it. I'd rate this A+++ service! More
by vsrognrud
July 27, 2023
James was super helpful and made the whole process a breeze! I would definitely recommend Hawk Mazda to others! breeze! I would definitely recommend Hawk Mazda to others! More
by Egallagher1998
Employees Worked With
July 26, 2023
Quick and friendly service, as well as honest! I will certainly be recommending my friends and family! I will certainly be recommending my friends and family! More
by JESSBARR82309
July 25, 2023
Pleasant experience from the test drive to the end. James wasn't pushy and took his time explaining the features. James wasn't pushy and took his time explaining the features. More
by Bhuzey
