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Hawk Chrysler Dodge Jeep Ram - Service Center

Forest Park, IL

4.7
243 Reviews

243 Reviews of Hawk Chrysler Dodge Jeep Ram - Service Center

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June 18, 2024

My service exceeded my expectations. My auto was serviced efficiently and timely. Steven provided exceptional service and communication. More

by morgan_d1334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Morgan in the Service Dept
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Jun 20, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Morgan, thank you for sharing your positive experience with us! We're thrilled to hear that our team, especially Steven, exceeded your expectations and provided exceptional service. We appreciate your feedback and look forward to serving you again in the future.

June 11, 2024

I am treated professionally and courteously every time I visit this dealership. My car is well taken care of and my concerns are dealt with promptly More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Norm, we are delighted to hear about your positive experience at our dealership. Providing professional and courteous service is our top priority, and we are glad to know that your car is well taken care of. Thank you for your kind words and for choosing us for your automotive needs!

May 31, 2024

I experienced a pleasant buying experience at Hawk CDJR and also a pleasant dealer service department experience. More

by Bryan L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cappelluti
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Jun 03, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Bryan! Thank you so much for sharing your positive experience at Hawk CDJR. We're thrilled to hear that you had a pleasant buying and service department experience. We appreciate your feedback and look forward to serving you again in the future!

May 19, 2024

The service writer Brandon is a great example of good communication skills and helping customers get through the process of car repairs. He demonstrates great customer care and knowledge of the process o More

by Coco_oreo141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Coco, thank you for sharing your positive experience with Brandon! We're thrilled to hear that he provided excellent customer care and communication throughout your car repair process. We'll be sure to pass along your kind words to him. We appreciate your feedback and look forward to serving you again!

May 03, 2024

Courteous, efficient service. Waiting area spartan, but functional and clean. Business-like professional type atmosphere. More

by bklein245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Witek
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May 06, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive feedback! We're glad to hear you found our service courteous and efficient. We appreciate your comments about our clean and functional waiting area. We strive to maintain a professional atmosphere for all our customers. Thank you for choosing us!

May 03, 2024

I was happy with my service advisor Steven Morgan for his patience and professionalism. He was able to help me with my car service and was able to get my vehicle out in time for me to be able to work the nex More

by Roberto5393
Recommend Dealer
Yes
Employees Worked With
Steven Morgan
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May 06, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Roberto, we are thrilled to hear about your positive experience with Steven! We pride ourselves on providing top-notch service and it's great to know that he was able to assist you efficiently. Thank you for taking the time to share your feedback, we appreciate your business!

May 02, 2024

Worked with Annemarie in service. She was friendly and very professional and worked hard to resolve the issues with my Fiat. More

by sherrymagdic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AnnMarie Sedlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Sherry, thank you for sharing your positive experience with Annemarie in our service department. We are so glad to hear that she provided friendly and professional service while resolving the issues with your Fiat. We appreciate your feedback and look forward to serving you again in the future!

May 01, 2024

Excellent service Went out of their to accommodate my situation Would recommend them to anyone More

by Swyndroski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We are delighted to hear that our team went above and beyond to accommodate your needs. We truly appreciate your recommendation and look forward to serving you again in the future!

April 24, 2024

They were polite, respectful of my time and quick to respond. They were able to fix the recall real fast. More

by rcasillas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your positive experience! We are so happy to hear that our team was able to address your concerns efficiently and effectively. Providing excellent service is always our top priority, and we appreciate your feedback. We look forward to serving you again in the future!

April 18, 2024

Walked in for an oil change and left Out with a brand new car . Thanks More

by mendez200301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Klimara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Badding
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Apr 19, 2024 -

Hawk Chrysler Dodge Jeep Ram responded

Hi Mendez, we're so happy to hear about your positive experience at our dealership! Our team is dedicated to providing exceptional service and we're delighted that we could exceed your expectations. If you have any questions or need further assistance, feel free to reach out. Thank you for choosing us!

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