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Hartford Toyota

Hartford, CT

4.6
3,827 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,827 reviews

September 17, 2022

They solved my problem quickly and were very responsible in the costs associated with the repair. More

by wmc.dre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Sep 17, 2022 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

September 17, 2022

Great people, great service and the price is very good too. No complaints at all in two years of service. More

by juanhr1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Sep 17, 2022 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

September 17, 2022

Andie, from finance and Henry, from sales were great. Both men were very helpful and professional. Nice to do business with. BUT , the manager ( the owners son, I think), was very RUDE AND ARROGANT. More

by dianejoanmorris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Montgomery, Brianna (Bri) Garay, Andie Montanez, Kaleb Desvignes
Sep 19, 2022 -

Hartford Toyota responded

We are happy to hear about your great experience with Andie and Henry! We're sorry to hear however that your visit didn't entirely meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. The Team at Hartford Toyota

September 16, 2022

I am a repeat customer at Hartford Toyota because I am a happy customer Omar is a very attentive and hard working sales person Happy to give 5 stars Great dealership More

by janebeaulieu03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
Sep 17, 2022 -

Hartford Toyota responded

Thank you for your kind words for Omar! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

September 16, 2022

Jennifer was great! She really listened and made every effort to help me in a difficult situation. She had good suggestions and was very patient. She made me feel like a More

by helenobrien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
Sep 17, 2022 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jennifer here at Hartford Toyota. The Team at Hartford Toyota

September 13, 2022

Fast repair time no complaints very knowledgeable about parts needed and received them extremely fast More

by tonigillespie10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estelle Percoski
Sep 13, 2022 -

Hartford Toyota responded

Toni, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

September 12, 2022

It was awesome I had a good experience and everyone was friendly and respectful. Really good customer service. More

by Luis A Ramirez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
Sep 13, 2022 -

Hartford Toyota responded

Luis, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hartford Toyota! The Team at Hartford Toyota

September 12, 2022

Great service as always. Bo does a terrific job every time. Really appreciate the communication on the status of the vehicle and any issues. More

by cverf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Sep 13, 2022 -

Hartford Toyota responded

Thank you so much for your kind words for Bo, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

September 11, 2022

My service is always done timely and everyone is very professional. I am very happy that I found this dealership. More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Sep 12, 2022 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

September 11, 2022

My experience has been good thus far. Service technician always try to address my concerns. More

by torettaaugustus.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Janice Acosta
Sep 12, 2022 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

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