Back

Hartford Toyota

Hartford, CT

4.6
3,827 Reviews

135 West Service Road

Hartford, CT

06120

Directions

By Type

Showing 3,827 reviews

October 06, 2022

Always cares about customers. Very professional. I was completely satisfied walking out of the office every time I am there. More

by dominh_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
Oct 07, 2022 -

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

October 05, 2022

Ben was knowledgeable and professional, easy to work with. When I expressed concerns with the vehicle prep Ben followed through to make sure the issues were addressed to my satisfaction. Highly recomme More

by Johnm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Root
Oct 05, 2022 -

Hartford Toyota responded

Thanks for your feedback on your recent visit to Hartford Toyota. I'm glad to hear that Ben was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

October 05, 2022

Very helpful. Listened to my needs. Treated me like a valued customer. I always go back for service and sales. More

by helenobrien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Brianna (Bri) Garay, Jennifer Glidewell
Oct 05, 2022 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Helen, and we look forward to working with you again. The Team at Hartford Toyota

October 04, 2022

Really good service. The major issue is takes took long for them to take your car in for any work and cost is outrageous. More

by sylvia_centeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Oct 05, 2022 -

Hartford Toyota responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

October 04, 2022

Bo is helpful he explained the services very clearly 🙄. He is informative calls if changes. More

by Yvonne Rosemond
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Oct 05, 2022 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business, Yvonne, and hope to see you again soon! The Team at Hartford Toyota

October 01, 2022

My experience was amazing, from going to another dealer and being told they could not do nothing. I decided to visit Toyota of Hartford , I sat with Jeanette ( Sales & Leasing Consultant) and after letting More

by Karlaapontegaray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia, Brianna (Bri) Garay
Oct 02, 2022 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

October 01, 2022

Good service . with the customer thanks so much. For help me I like my car More

by jjulissa25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Rivera, Andie Montanez
Oct 02, 2022 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

October 01, 2022

From day 1 they have been nothing but professional and ready to help no matter what ! All the work done to help me get into my new truck was very appreciated! More

by Clemjun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr., Jennifer Glidewell, Andie Montanez
Oct 02, 2022 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

September 30, 2022

Kaleb did a great job of answering our questions about the used truck we were interested in and was very pleasant to work with. He came in on his day off to be there for the delivery of the vehicle. Very More

by mplatti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Kaleb Desvignes
Sep 30, 2022 -

Hartford Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Hartford Toyota are glad to have you as a customer. The Team at Hartford Toyota

September 30, 2022

My whole purchase experience with Hartford Toyota was awesome. Omar answered all my questions, provided useful tips, and was very welcoming and friendly. The whole process went smoothly. More

by Yvonne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Rivera, Andie Montanez
Sep 30, 2022 -

Hartford Toyota responded

Congratulations on your new vehicle, Yvonne! We are so glad that Omar had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Team at Hartford Toyota

...
76
...