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Hartford Toyota

Hartford, CT

4.6
3,827 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,827 reviews

October 15, 2022

Great and COURTEOUS service, and comfortable areas to sit in while you are waiting to finish! Bo has always been a great service guy! More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Oct 16, 2022 -

Hartford Toyota responded

Rick, \Thank you for the kind words for our service department! Bo and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

October 14, 2022

I got maintence done and was waiting for about 1 hr and 30 mins ,sales rep Bo Myta was nice and answered my questions ,i am happy with that dealership. More

by grzegorczyka70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Brianna (Bri) Garay
Oct 16, 2022 -

Hartford Toyota responded

We are very happy to hear Bo provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

October 14, 2022

Very good experience from minute you enter the dealership until you drive off. Top notch professional care all around. More

by Carolyn w
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Oct 16, 2022 -

Hartford Toyota responded

Carolyn, Thank you so much for your excellent review! We are so glad that Janice had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

October 14, 2022

All was good. I was taken right away with a short wait. Why do you advertise a loaner car, then don’t have any to give? False advertising. More

by nlaguardia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Oct 16, 2022 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. Janice and our team appreciate your business and hope to see you again soon! The Team at Hartford Toyota

October 13, 2022

Service person was great. He did exactly as I had asked and made a list of items I need to take care of within the next six months. i’ve bought all my cars and service them More

by jmpent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Oct 16, 2022 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. Bo and our team appreciate your business and hope to see you again soon! The Team at Hartford Toyota

October 12, 2022

Our cars have always been serviced and maintained in outstanding fashion at Hartford Toyota. A big thank you to Service Manager Chip and his staff. More

by k1cct
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Benyi
Oct 12, 2022 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chip and our service team met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

October 11, 2022

My husband and I were very pleased with Hartford Toyota. Omar was a great listener! He explained everything and was so patient when questions would be asked. Because we had a “hiccup” with the finance is More

by Mganz40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Omar Rivera
Oct 11, 2022 -

Hartford Toyota responded

Congratulations on your new vehicle and Thank you for your kind review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

October 11, 2022

The waiting room definitely needs more attention, at least put free water! I had been at jeep dealership and they have coffee, sodas and cookies while we wait, seriously I spend over 4 hours waiting a More

by Joysikainoa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeannette Garcia
Oct 14, 2022 -

Hartford Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at Hartford Toyota

October 11, 2022

Estelle was very considerate and she help customers to decide what to do to make sure they are driving with safety. More

by JayKaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estelle Percoski
Oct 11, 2022 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear that Estelle and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

October 11, 2022

The staff was excellent and the work performed was done in a timely manor and they did a great job. More

by jsimao13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estelle Percoski
Oct 12, 2022 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

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