Harte Nissan

Truly Impressed My experience at Harte Nissan was fantastic. I initially inquired online and Katie quickly got back to me with a response. She acknowledged my needs a My experience at Harte Nissan was fantastic. I initially inquired online and Katie quickly got back to me with a response. She acknowledged my needs and soon after I received an email from sales representative Babak Pazoki. He immediately informed me that he was there to answer any questions I may have and soon after we set up a time later that evening for me to arrive. I wasn't able to arrive until after there hours of operation, and he stayed there for me. He had a couple of cars picked out for me prior to my arrival, which I was very impressed by. Once I had chosen a car, he explained everything there was to know about it. We went for a test drive, and aside from my being impressed by the car itself, I was also VERY impressed by his knowledge & expertise. Once we got back to the dealership, his first question was one of most importance “ How did you like the car? “ I loved it! He gave me all of my options, and was more than happy to give me a couple of days to think it over. But it didn’t take more than one night. The next day I went to pick up my Nissan Sentra SL and Babak was waiting for me with my new keys. He went through ALL of the features that the car included, and really took his time in doing so. Once again, impressed. Next up, I met with Ahsan who works in the Finance department. He was very personable and instantly made a great first impression. He went over all of the final numbers with me and made sure I understood everything he was explaining to me. Finally, I get to take my car home! Babak helped me empty my old car, & congratulated me and then I was on my way. Babok TRULY made my choice a very easy one.. If I was going to give my business to any dealership; it was Harte Nissan. I will be a returning customer for many, many, years. Thanks again Babak & all of those at Harte Nissan. Casie More

First visit to Harte and not my last Visited Harte for the first time for some minor service on my 2005 Nissan Altima. I was super impressed with the people at the dealership and their o Visited Harte for the first time for some minor service on my 2005 Nissan Altima. I was super impressed with the people at the dealership and their organization and attentiveness. I had no appointment and I was in and out in about 45 minutes. I also checked out their listed prices for certain types of maintenance and they were very competitive prices in my opinion. I must say I am usually skeptical of dealerships but the people at Harte inspired my trust right off the bat just by how they conducted themselves. I just purchased my Altima about a month and a half ago from a used car dealership, and now I have found where I will be taking it for service. I left there extremely happy and they have earned my business. So when the time comes for more extensive maintenance on my Altima, such as tune up, brakes, etc. Harte is where I will be going. More

Wonderful and informative. Nikel Whyte was very informative and helped me with a great car within my budget. Will look forward to working with him again. My husband and I are tr Nikel Whyte was very informative and helped me with a great car within my budget. Will look forward to working with him again. My husband and I are truly grateful for his help an More

Excellent Car Buying Experience I found the cargo van I was looking for at Harte Nissan. The commercial sales manager, Jody Weinand went above and beyond in helping me buy this van f I found the cargo van I was looking for at Harte Nissan. The commercial sales manager, Jody Weinand went above and beyond in helping me buy this van for our company. I came from 600 miles away to get this truck. Jody provided all the information I needed before, during and after the sale and even picked me up at the airport. The folks in finance, Anni and Ahsan made the deal work smoothly financially. I would not hesitate to purchase a vehicle from this dealership again. Dan Terrigno American Safe & Vault Service Cleveland, Ohio More

I purchased a 2014 Nissan Rogue recently from John Hair. He was very professional,listened and asked questions to ensure that he understood exactly what i wanted. I got what wanted on my trade in. Tha He was very professional,listened and asked questions to ensure that he understood exactly what i wanted. I got what wanted on my trade in. Thank you John. Yvonne More

My salesperson Vaughn Reid did an excellent job. I appreciate a no hassle atmosphere. He made sure my needs were met, he wasvery courtious and patient. He showed me how to operate key feature of my ne appreciate a no hassle atmosphere. He made sure my needs were met, he wasvery courtious and patient. He showed me how to operate key feature of my new car. I never leased a car before and now I'm on my second lease. I have recommended leasing a Maxima to my twin sister who lives a hour away. More

I brought in my 2012 Nissan Altima for Oil and Filter service. Sylvester was very professional in explaining what work was going to be performed and some additional items which should be considered. I service. Sylvester was very professional in explaining what work was going to be performed and some additional items which should be considered. I declined these items for the time-being, but indicated to Sylvester that I would seriously consider performing the recommended work in the near future. The work was performed quickly and neatly. The entire service team treated me very professionally and courteously. I feel that I am a valued customer of Harte Nissan and certainly will consider them for my automotive needs in the future. More

I had one of my worst sale experience at Harte Nissan. Let me try to put in the chain of events that happened I walked into the store for a Nissan Altima 2.5 SV – 2013 (preowned ) . I was provided all Let me try to put in the chain of events that happened I walked into the store for a Nissan Altima 2.5 SV – 2013 (preowned ) . I was provided all the details and I was presented with the options for new ones by the sales executive. I told if the new cars come with certification. I was told that certification is only for used/preowned cars and New cars warranty provided all that certification provides. I came in the next day to purchase a new Nissan Alitma 2.5S .at this time we agreed on to the following 1/. NMAC financing @ 2.99 APR ( given I had approval from Digital Credit Union @ 2.49 APR) 2/. Out of the door price of 21,398/- ( 5,000 as Cash down cheque was given on the spot) I submitted all the documents and when I had to pick up the car ( I was provide the pickup service by Harte Nissan for delivery of my car ) , the following happened 1/. I was told that NMAC has declined the 2.99 financing and has following two options a) Financing of 16,398 @ 5.49APR b) Financing of 16,898 @ special rate of 0.9 APR ( I will loose discount of $500 that was given to meet the competition price of 21,398. I was never told that if the financing is not approved or I opt financing from different bank then the price of the car will be different ) 2/. I was told that New cars warranty is for 3 years and I need to purchase for additional 3 years .The first three years do not have any road side assistance, rental/hotel facility as available in certification . I raised the issue with the business manager Mr Ahsaan, that these facts are not as the information provided to me and I want to raise a formal complaint for these two issues 1/. That $500 loss I have to take just because different APR is approved by NMAC 2/. That the warranty terms and condition that were stated are different from what are being given. The sales person Mr Kelvin was called and he asked me to get out and said that we don’t want to sell the car. This was further escalated to Mr Steve who said that Road side assistance is provided in case of Car failures not because of driver negligence. Also while filling Incentive Claim form : I was not allowed to fill either of the two options a) Issue the cash payment to me from the dealer b) I hereby assign the cash payment to the dealer. I was told these will be taken care by the dealership backend staff. I have bought the car with these two losses because I was in urgent need of a car due to medical condition of my kid. However this experience was bitter and I am sure that I am unlikely to recommend Harte Nissan to anyone again. Thanks Rajesh More

Omg, I'm so happy the personal was so good and I Omg, I'm so happy the personal was so good and I closed the sale fast thank u Harte nissan, this is the best dealer in ct Omg, I'm so happy the personal was so good and I closed the sale fast thank u Harte nissan, this is the best dealer in ct More

My continued experience with Hart Nissan for the past 3 1/2 years has been outstanding. All the service people and especially the service manager, Damien Polance, have worked for my best interest to insur 1/2 years has been outstanding. All the service people and especially the service manager, Damien Polance, have worked for my best interest to insure that my car runs like a dream. I would never take my car anywhere else. I trust them completely. More