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Harry Robinson Buick GMC

Fort Smith, AR

4.9
2,799 Reviews
We are a New Buick & GMC dealer selling all makes and models of preowned vehicles. We also provide GM Certified Service, Parts & Accessories. We also have a full-service Body Shop working on all makes and models and accepts all insurance. •Harry Robinson has the largest inventory of the premium brands Buick and GMC. •We also have the largest Pre-Owned selection in the River Valley. •We give you more in trade. •All of the knowledgeable sales professionals have been thoroughly trained by GM on the products we offer. •We score top in customer service both in sales & service. Remember service is a major part of the sale and for Harry Robinson it’s not just service, it’s certified service. Call, E-mail or come by and see for yourself!
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6000 South 36th Street

Fort Smith, AR

72908

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October 10, 2012

I had a great experience buying my 2012 GMC Sierra at Harry Robinson Buick-GMC in Fort Smith. I live in Springdale and had been looking at GMC dealerships in Northwest Arkansas. I was on my way to Spiro, More

by kathyr201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Durham
Oct 10, 2012 -

Harry Robinson Buick GMC responded

Thanks so much for the great review!

October 09, 2012

After several hours of driving aroung looking at trucks My wife and i came to Harry Robinson looking around. It was raining and i was jumping in and out of my truck looking at a few trucks that caught my e More

by shuff474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 09, 2012 -

Harry Robinson Buick GMC responded

Thank you so much for giving us the chance to earn your business & for the kind review.

October 09, 2012

I have bought several vehicles from Harry Robinson Buick GMC. Mr. James Durham has been the salesman that my wife and I have always used. Mr. Durham has always met our every need, he continues to go above a More

by t.wagner62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Durham
Oct 09, 2012 -

Harry Robinson Buick GMC responded

Thanks for the nice words. It's so encouraging when customers see how much of a family we are & we are so glad you are part of our Harry Robinson family. Thanks!

October 09, 2012

I was overall fairly pleased with the purchase process. The salesman was very kind as was all the employees I encountered. My only issues is that the vehicle was not detailed on the inside which they said More

by paulcox3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Robinson
Oct 10, 2012 -

Harry Robinson Buick GMC responded

Thank you for the review. We apologize that you were promised more than we delivered. We try very hard to go above and beyond our promises not fall short of them. We tried calling you to see what we can do to make sure you are completely satisfied. Hopefully, you have gotten our message.We will be delivering on those promises. We appreciate your business & your recommendation. We want to keep you as a customer, but more importantly a happy customer. Thanks again

October 09, 2012

Awesome people, great customer service. I always use this dealer for all my service issues that I may have. Best dealership around Arkansas and Oklahoma More

by terish.bullard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Robinson
Oct 10, 2012 -

Harry Robinson Buick GMC responded

Thank you! You're awesome!

October 05, 2012

I was not in the market for a new vehicle but due to a wreck I had no choice. Harry Robinson made it very easy and a very enjoyable experience. Ross was great to deal with. I will definitely be using them More

by Brad Kohler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Powell
Oct 05, 2012 -

Harry Robinson Buick GMC responded

Thank you so much. When something bad & unexpected comes up it's really great when something good comes out of it. So Glad we could help with the good part.

October 01, 2012

The visit at Harry Robinson was very relaxed and enjoyable. (no pressure). The salesman was very professional and new just when to take the potential sales to the next level. Chris a youngman and if More

by Racerpro1
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Attee
Oct 01, 2012 -

Harry Robinson Buick GMC responded

Thank you Mike. We make sure to keep the staff in training year round so Chris should grow into a great sales person. Thanks again for the great review!

August 16, 2012

My husband and I went to Harry Robinson to look for a good used vehicle. When we arrived we were greeted by Chris Wilson. He was very friendly and really listened to what we were looking for. After More

by Stacy Cottrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : CHRIS WILSON
Aug 16, 2012 -

Harry Robinson Buick GMC responded

Thank you Stacy!

August 13, 2012

Chris was a great salesman! He was very energetic and really knows how to treat customers! He acts like he has known you all your life and truly makes you feel welcome! I bought a 2005 Mustang from him a More

by jmoore92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Wilson
Aug 14, 2012 -

Harry Robinson Buick GMC responded

Thanks so much!

August 08, 2012

Pam Thompson was a great help with the purchase of a new car and she went the extra mile. Helped me get started on on the new electronics and followed up with a call to make sure we were doing okay. I als More

by nancypp1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Thompson
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