Harbor Nissan - Service Center

Pulled in for a service and gave the keys to Eddie I pulled into the service bay on the off chance that I could get a oil change. I handed my keys to Eddie Williamson and went in had coffee and watched I pulled into the service bay on the off chance that I could get a oil change. I handed my keys to Eddie Williamson and went in had coffee and watched a movie. In less than two hours I was on my way and had a few questions answered that I had about the extra keys that I was provided with when I bought the truck. More

Professional staff top to bottom Every single staff member I talked to and dealt with delivered top notch professionalism. They made me feel welcome and have always treated me with re Every single staff member I talked to and dealt with delivered top notch professionalism. They made me feel welcome and have always treated me with respect . More

Still had to wait to be repaired again! Car convertible top had to be repaired was fixed in a timely manner Kudos but when receiving my car had to go back because service dept did not make s Car convertible top had to be repaired was fixed in a timely manner Kudos but when receiving my car had to go back because service dept did not make sure everything was working properly light on dashboard was on they had to put in code to reprogram it sat on the lot for a while before pu u think it would of been throughly checked. Hoping now my Gps works too! More

oil change great people...great service, had an appointment and only waited 1 hour. i was apologized to for taking a long time and there was no cost..i get a ble great people...great service, had an appointment and only waited 1 hour. i was apologized to for taking a long time and there was no cost..i get a blend and always pay extra..thankyou Harbor Nissan. not sure of the funny man's name but he was tall..thin..with gray hair..excellent personality More

Professional service advisors Tonye Nye service advisor was right on target with regards to my comfort level in terms of what they were going to do including costs and time line . Tonye Nye service advisor was right on target with regards to my comfort level in terms of what they were going to do including costs and time line . Very impressed ! More

Awful,unprofessional and too many other words to list. I gave it one star because they did change the oil after all and for free as per promised when you purchase a new car in their dealer. But I am defini I gave it one star because they did change the oil after all and for free as per promised when you purchase a new car in their dealer. But I am definitely reconsidering returning to the Harbor Nissan Service Center. From the moment you walk in till you leave you are disrespected and disregarded as a customer. Specially if hou are a woman. I honestly don't have space on this review to list them all. I urge every one to reconsider using this service department. More

Bad Service Warranty junk front end alignment only lasted less than 9833 miles. If you do have a problem you will have to tow your car because they don't have r Warranty junk front end alignment only lasted less than 9833 miles. If you do have a problem you will have to tow your car because they don't have road side assistance included. You have to pay them for the privilege of buying a Nissan and pay for it. There explanation as far as the alignment was I had to hit something and I never did. Not a warranty item. After I got to dealership to pick up my car they told me alignments are not covered . I drive my Versa very carefully I am over 50 years old and racing the car. My seat back on the drivers side was also broken they tried to tell me something was in the track there is no TRACK for seat back they also said it was fixed. It was not fixed it was the same as when I got there. As of now I will never buy buy another Nissan ever again the 36000 mile warranty does not cover any moving parts.Do not buy a car from this dealership. They will pass the blame on to customer. They also lie about repairs.I have also been the only person to drive this car. I will contact Nissan directly. I am not a happy customer. The one good thing is they have free oil changes as long as you advertise with sticker in your back window.THE STICKER comes off my rear window. I was happy until trying to get a car with less than 10,000 fixed under warranty. This is posted all around the dealership. We strive for TRULY EXCEPTIONAL SERVICE! If toucan not rate us as Truly EXCEPTIONAL please let us know so that we can quickly correct any concerns. Thank you. WE value your business. No contact after leaving messages on there inboxes Service manager , Service Director, and the owner. Seat still not working. More

Customer service I am always greeted by friendly staff. They keep me updated on the process of my vehicle maintenance. The waiting area is comfortable and always stoc I am always greeted by friendly staff. They keep me updated on the process of my vehicle maintenance. The waiting area is comfortable and always stocked with coffee. More

had an oil change and tire rotation i have been dealing with your service arfea for quite some time and always have had a pleasant experience. The staff is both friendly and most courteo i have been dealing with your service arfea for quite some time and always have had a pleasant experience. The staff is both friendly and most courteous. Even though many of the people i have dealt with are gone everyone is most efficient More

First visit They where able to get us in, in a timely manner and what they did not have in the location they also got in a timely manner. Impres with their servic They where able to get us in, in a timely manner and what they did not have in the location they also got in a timely manner. Impres with their services and knowledge of their own product. More