Harbor Nissan - Service Center

Emergency flat repair Excellent service, lovely man took care of me. Helped me find the jack which was tough to find. I brought my car in before theynwere even open and t Excellent service, lovely man took care of me. Helped me find the jack which was tough to find. I brought my car in before theynwere even open and they called me as soon as they arrived to work. He kept me informed of the progress and offered me food and beverages. There was aproblem with the tire after it was repaired and a new one was put on. He gqve me a good price on the tire. More

Great Service The service and people are always good. Appointments are easy to get and are usually on time getting your service completed. Very happy with Harbor The service and people are always good. Appointments are easy to get and are usually on time getting your service completed. Very happy with Harbor Nissan, thanks. More

great service had an appt. for an oil change and everything went great. excellent service, speedy service, and great pastries and coffee in waiting area. keep up had an appt. for an oil change and everything went great. excellent service, speedy service, and great pastries and coffee in waiting area. keep up the terrific service. see you all again in Jan. 17 More

Not very good When the appointment was made it was for a recall and the air vent in the back. Aparently there were two recalls and one they needed to order a part When the appointment was made it was for a recall and the air vent in the back. Aparently there were two recalls and one they needed to order a part so I have to go back. As far as the air vent that never got addressed and will have to get addressed next time. I sat there for TWO hours which I really did not need to do. I had to go to desk and ask about my car. Low and behold it had been done and no one told me!!! Then I found when I got to the car the air vent was not taken care off either. I was not a happy camper. More

5000 mile tune up Everything worked out very well. I was very pleased with the whole experience. Thank you for the work done. I do not have any additional comments. Everything worked out very well. I was very pleased with the whole experience. Thank you for the work done. I do not have any additional comments. More

Paint and interior protection plan. We bought our car on Monday and the appointment to have the paint and fabric protection on the car was able to be scheduled for Wednesday. (Richard Ca We bought our car on Monday and the appointment to have the paint and fabric protection on the car was able to be scheduled for Wednesday. (Richard Caracciolo made the arrangements) We were impressed with the attention of everyone in the service dept. and the speed if having the service completed. What could have taken several hours was completed in one hour. This saved us much time and travel. The sales staff and service staff were very friendly and helpful. I would highly recommend your service department from the experience Iwe had on our first visit. More

Services Went there for an Oil change rotation of tires and my 82,000 maintenance ScottThe service manager was very helpful and very professional and thank yo Went there for an Oil change rotation of tires and my 82,000 maintenance ScottThe service manager was very helpful and very professional and thank you very much More

Great Customer Service Harbor Nissan has great staff and provides wonderful customer service. The reason for the average rating is because the last two times I had my oil c Harbor Nissan has great staff and provides wonderful customer service. The reason for the average rating is because the last two times I had my oil changed, it took nearly two hours with an appointment. One time, the service adviser forgot to tell me my car was ready so I sat there for 40 minutes after my car was finished. This past time, I had an appointment and still had to wait nearly two hours. I understand the oil changes are normally free, but don't understand why it should take so long if you have an appointment. More

Too many errors The first visit for repairs to our Cube.The service department forgot to put on the new tires we paid for. Even though they had the car for a week sin The first visit for repairs to our Cube.The service department forgot to put on the new tires we paid for. Even though they had the car for a week since for the window repair they ordered the wrong part which we understood wrong parts can be ordered.. .The follow up visit we received the new tires we paid for but the tire light is still on. We called to see if they could assist with bringing our car back or picking us up. The call was made at 8:30 am and three follow up calls were placed since no one called back until finally at 1 pm they agreed toPick us up. However after waiting an hour with no call from the driver, an appointment was scheduled to be picked up the following morning at 8. Not sure we will be bringing our car back for further services since we began to question if oil was completed. More

Service issues I have an on going problem with the truck I purchased. I've been there for several issues. I still have an appointment for tomorrow. I will be speaki I have an on going problem with the truck I purchased. I've been there for several issues. I still have an appointment for tomorrow. I will be speaking to Tom Bishop and following up with a letter to nissan corporate. More