Harbor Nissan - Service Center

First oil change Made a 9:15 appointment and got right in. Was greeted at my truck door. Confirmed appointment and was directed to the lounge area. It was clean neat f Made a 9:15 appointment and got right in. Was greeted at my truck door. Confirmed appointment and was directed to the lounge area. It was clean neat free pastries and coffee or water. Wifi. In and out in no time. Truck even vacuumed out as they handed me my keys. Great job including complete vehicle inspection. Thanks again. One more thing my sales lady Kelly saw me in the service area and came over hugged me and thanked me again for buying my truck here. More

Great people I had a bad experienceon myfirst visit when my car was less than a week old, but everyone has a bad day once in a while. . On my second visit to actua I had a bad experienceon myfirst visit when my car was less than a week old, but everyone has a bad day once in a while. . On my second visit to actually fix what was wrong with my car it was perfect. My only complaint is the process not the people.it took 2 weeks to actually fix the problem. One visit to look at it and order the part and another visit to fix it. I had to drive a brand new car around for 2 weeks with the door to the gas cap open cause it wouldnt shut. More

Great service I went in for an oil change and tire rotation and received great service. I would recommend this dealership to my friends any time. Thanks I went in for an oil change and tire rotation and received great service. I would recommend this dealership to my friends any time. Thanks More

Wait time is unacceptable! My wife and I qualify for free oil changes since we advertise for the dealership. The dealership recently changed their policy so you are required to My wife and I qualify for free oil changes since we advertise for the dealership. The dealership recently changed their policy so you are required to make an appointment when you need a service completed versus just walking in. You would think this would reduce your wait time right?! I waited over 2 hours to have a basic oil change done on my car and this isn't the first time this has happened either! I am done with this dealership, their advertisement is coming off my car and I will not be back. I think they've gotten in way over their heads and just don't want to admit it. More

Great experience The service dept was very friendly and efficient. They know their stuff! I was in and out in no time. They will even wash and sweep your car. The service dept was very friendly and efficient. They know their stuff! I was in and out in no time. They will even wash and sweep your car. More

oil change Like the free lifetime oil change when I call they give me a scheduled date to come in for service so we appreciate that..thanks Like the free lifetime oil change when I call they give me a scheduled date to come in for service so we appreciate that..thanks More

Free Oil Changes For Life Is A Great Benefit, But Don't get me wrong, I appreciate the free oil changes I get (as my review title says,) but having my appointment scheduled for the wrong day even afte Don't get me wrong, I appreciate the free oil changes I get (as my review title says,) but having my appointment scheduled for the wrong day even after I called a second time to verify wasn't impressive, and the two hour wait kind of offset the $29 I saved on the oil service. And then, they're out of reminder decals to place in my car for the next service? Finally, to have a $119.99 "15,000 service package" recommended for an air filter, wiper blades and tire rotation was a blatant attempt to grab my money, especially since I had just replaced my own air filter last month. The free coffee and room temperature bottled water just isn't worth that much. More

NEW VEHICLE THAT CANNOT BE SERVICED Scott, the sales manager, was very nice to deal with. Our problem is with the vehicle and NISSAN> Very unhappy that we drove to have our car servic Scott, the sales manager, was very nice to deal with. Our problem is with the vehicle and NISSAN> Very unhappy that we drove to have our car serviced from Fort Myers ( car is just 2 months old) and was told that the problem we are having CANNOT BE FIXED AT THIS TIME!!! APPARENTLY IT IS A "STRUT" THAT IS CAUSING THE KNOCKING NOISE IN OUR NEW VEHICLE AND IT IS A PROBLEM THAT IS KNOWN BUT THERE IS NOT A FIX AT THIS TIME. UTTERLY RIDICULOUS!!! NOT HAPPY WITH A NEW VEHICLE THAT AT THIS TIME CANNOT BE REPAIRED!!!!! In addition, since there is no idea how to repair the PROBLEM, truly, no one can state if it can harm other parts or be a safety issue now or in the future!! Difficult to rate service when one cannot get service on a new vehicle!!! More

Pleasant, comortable Scott Essex was extremely helpful and personable providing an enjoyable and beneficial review of my options. Tom Hines was also helpful and informativ Scott Essex was extremely helpful and personable providing an enjoyable and beneficial review of my options. Tom Hines was also helpful and informative in the financial office. Gene Gerald provided information and pricing that led me to purchase a new vehicle although my intention was to have my 2015 Sentra inspected, repaired and oil changed. More

Service was fast and efficient Had my windows tinted. It was done quickly and efficiently. The service counter was clean everyone was friendly and funny and happy to be at work. Had my windows tinted. It was done quickly and efficiently. The service counter was clean everyone was friendly and funny and happy to be at work. THANKS More