Harbor Nissan - Service Center

Canadian Review Harbor Nissan has the greatest staff , Stevie took care of all our needs, Would recommend this dealership to anyone th,at asks. We noticed lots of lit Harbor Nissan has the greatest staff , Stevie took care of all our needs, Would recommend this dealership to anyone th,at asks. We noticed lots of little details while we waited. Like complimentary coffee or water , staff looked like they enjoy working for this dealership More

Great Service Department Each time I go to Harbor for service. The staff is always nice and I do not have to wait long. They get me out in a reasonable amount of time Each time I go to Harbor for service. The staff is always nice and I do not have to wait long. They get me out in a reasonable amount of time More

A fresh breath of air and relief Scott Nelson does a good job, first he listened to my concerns, then he was patient and committed to taking the corrective actions necessary to right Scott Nelson does a good job, first he listened to my concerns, then he was patient and committed to taking the corrective actions necessary to right what was wrong and not corrected in other visits to the Harbor Nissan dealership, others had taking an I don't care attitude or it doesn't really matter, not Scott, a good team leader and valuable asset to the organization. More

Found the noiae Took Car in was making rattling noise, thought it was on of the fans, tech could not duplicate problem. Maureen the Service Director told me if I he Took Car in was making rattling noise, thought it was on of the fans, tech could not duplicate problem. Maureen the Service Director told me if I heard again to bring right in, which is what I did the next day. Took a ride with the tech in the car and he then heard it and said he knew what it was. An hour later I was gone and so was the noise! Thanks to Maureen problem solved, and at no charge!!! More

Courtious, friendly and accomodating I dealt with Scott and Matt in Service and they did everything in their power to get me in and out asap for a warranty job on my 2016 Rogue. I would r I dealt with Scott and Matt in Service and they did everything in their power to get me in and out asap for a warranty job on my 2016 Rogue. I would recommend this dealership to everyone I know. More

IRepair of Electronic ControlModular I Brought my vehicle In because the tire pressure light was not working properly.. It flashed on and off and eventually became solid. I Brought my c I Brought my vehicle In because the tire pressure light was not working properly.. It flashed on and off and eventually became solid. I Brought my car in on 12-21-16. It could not be repaired that day so I received a rental. I was informed on a daily basis as to the progress . I was called on 12-22-16 in the evening that my car was ready. I picked up same on Friday 12-23-16 clean and ready for my use. I was treated with respect and there was the explicit apology that it took so long. I was pleased with the service which I received and will recommend this Nissan dealership for their caring and the excellent manner of service. More

Service I made an appointment on line through a message I had received in regards to a recall on my. vehicle. I arrived about an hour early for the appointme I made an appointment on line through a message I had received in regards to a recall on my. vehicle. I arrived about an hour early for the appointment and let Matt a line know i had another appointment so would not be waiting for the vehicle to be completed. He let me know when the work for the recall I was notified about as well as another one that I was not aware of would be completed and that he would all me when it was. My appointment ended earlier than expected, so I called Matt to see if I could pick my car up early. He took a second to check for me and told me it would be complete by the time I arrived and it was! I was thoroughly satisfied with my experience with the service department. More

Fast,comfy,yummy Everyone is so friendly..you cant stand anywhere for more than a minute before someone asks you if youve been helped .these guys n gals are on point Everyone is so friendly..you cant stand anywhere for more than a minute before someone asks you if youve been helped .these guys n gals are on point and it's made very obvious they are goin out of their way to be sure you have the best experience possible More

Scheduled oil changes Matt Gaddis was excellent and very knowledgeable and got us in and out in a timely fashion very friendly and personable! I will be returning to do an Matt Gaddis was excellent and very knowledgeable and got us in and out in a timely fashion very friendly and personable! I will be returning to do any future service my vehicles may need hopefully Matt Gattis will be our service advisor again just a pleasure! More

What good is having an appiontment. I made an appointment for 9 am on a Saturday, and my truck didn't see a service bay until 10:30. After the service department identified the check en I made an appointment for 9 am on a Saturday, and my truck didn't see a service bay until 10:30. After the service department identified the check engine light problem and changed the sensor, they brought it down off the lift and parked it outside, it was then another 45 min before they brought in into the service area again to do the oil change. I didn't get out of there until 1pm.....4 hrs. I have the Harbor Nissan sticker on my back window and they didn't even wash my truck.....Communication with the service guy was all but non existent. Asked them to look into a squeak that was coming from the rear of my truck, they said it was my plastic hood protector that was on the hood.....nope, found out back at my house, that it was my spare tire holder that was loose. I drove up there to have service done because the sales staff is excellent and I do not care for Sutherland Nissan. Looks like I'll have to give Sutherland another try or head to Naples Nissan. More