Happy Hyundai

Dealership Review I'd say everyone i came in contact with really went the exra mile in taking care of me Especially Dave and Zach And i will always make my car Hyundai I'd say everyone i came in contact with really went the exra mile in taking care of me Especially Dave and Zach And i will always make my car Hyundai More

Bait and Switch! Extremely disappointed in the communication with this dealership. I spoke to Sofia Nieto on December 26th about a 2016 Hyundai Sonota I was interested Extremely disappointed in the communication with this dealership. I spoke to Sofia Nieto on December 26th about a 2016 Hyundai Sonota I was interested in and explained the price I was willing to pay along with the incentives I qualified for through Hyundai. Moments later we setup an appointment via e-mail to come view the car and the e-mail stated the vehicle was available for viewing along with the price and discounts there were applicable to me. Once I got to the dealership no one greeted me or asked if I needed help. I had to go up to the desk where the managers seemed to be at to ask for assistance. It wasn't till about 15-20 minutes later I was assisted after seeing my name was already on the appointment board in the lobby. I do understand it was busy that day so I didn't have a problem waiting. Sofia asked that I ask for her when I get there, yet she never showed up or even said hello. I worked with a man named Dave who walked me around the lot but the vehicle I was interested in was no where to be found. Better yet there were no Sonota sports with the color I was looking for! After that was all settled I determined this was a possible bait and switch. Nonetheless I decided to go over the price since he was certain he could get the vehicle from another dealer. At that point it was evident Sofia was either completely incompetent or flat out lied about the price. I knew the price online included all applicable rebates and incentives but I asked that she quote me a price with what incentives I qualified for. That price was $17,900. The price Dave provided was the MSRP of roughly $24k. Even after incentives it was roughly $21k, very far off from what Sofia quoted me in her e-mail and over the phone for confirmation. I showed this to Dave and he himself was confused. I'm not sure what type of dealership they run there but I drove 50 minutes from Joliet just to be told the car wasn't available and the price was some made up figure. Disappointing to say the least! I made a decision to go there based on all the positive reviews but now I'm starting to believe they might be fake. This is how dealerships get a bad name! More

Trenae's Excellent Review Ken was very helpful and I would recommend him to any one I know looking for a car. I came in frustrated because I was getting turned down everywhere Ken was very helpful and I would recommend him to any one I know looking for a car. I came in frustrated because I was getting turned down everywhere and he made it happen for me. More

Best Exerience. I've never bought a new car before. I just went here to look at a car and this ended up being the best experience ever! I've never bought a new car before. I just went here to look at a car and this ended up being the best experience ever! More

Happy made me Happy Alex B was the bomb. I felt like we were Pally's for many years. He walked me through the whole deal without any pressure and was very knowledgeable. Alex B was the bomb. I felt like we were Pally's for many years. He walked me through the whole deal without any pressure and was very knowledgeable. More

Customer Service Excellence service beginning with salesman to Finance manager. Job well done!! Staff at Happy Hyundai provided dream vehicle; went beyond call of duty Excellence service beginning with salesman to Finance manager. Job well done!! Staff at Happy Hyundai provided dream vehicle; went beyond call of duty. Thank you. More

Happy Hyandai I am very happy with the customer service I received from Mel the manager, Sean the salesperson with whom I worked, and Zachary, my financial adviser. I am very happy with the customer service I received from Mel the manager, Sean the salesperson with whom I worked, and Zachary, my financial adviser. I would recommend these individuals without hesitation to anyone interested in purchasing a vehicle. I felt they were honest with me and interested in my needs with the purchase of a vehicle. I am very happy with the service I have received so far with Happy Hyundai. Sean is not listed in the list below, but he was the salesperson with whom I dealt through my whole buying experience and me feel confident in my decision. More

To purchase a new car. Like I stated in my comments I was especially treated like a Queen by all that were employed there. I was greeted by one of your employee. He introduc Like I stated in my comments I was especially treated like a Queen by all that were employed there. I was greeted by one of your employee. He introduce himself as Shawn and was very polite and friendly. I informed him of the sale person I talked to on the phone. he went to find him he was at lunch and ask that Shawn would take care of all of the necessary action at hand. More

New Car Loretta was very helpful and the patience of a saint. I was having some issues with other things and she stuck with me the whole way. I would recommen Loretta was very helpful and the patience of a saint. I was having some issues with other things and she stuck with me the whole way. I would recommend her again and again. More

Awsome! Great timing and fast help! Everyone was great in giving me advice about which car I would be comfortable with. Would reccommned this dealer to everyo Great timing and fast help! Everyone was great in giving me advice about which car I would be comfortable with. Would reccommned this dealer to everyone! More