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Hanna Vinfast

Bradenton, FL

Overview
Employees
Reviews
Vehicles
4.7
1,314 Reviews
Car Shopping Made Easy We provide a vast selection of used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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3230 14th St W

Bradenton, FL

34205

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Showing 1,314 reviews

June 05, 2021

Willing to spend hours to make sure you find the right car for you. Could clean they’re inventory to improve appearance. Other than that they are very helpful. More

by LIZETTEMORFFY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin , Megan Pardy
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Jun 08, 2021 -

Hanna Vinfast responded

Dear LIZETTEMORFFY, Thank you for your 5-Star review. It is great to know that your sales team was willing to work hard towards finding just the right car. That is what we love to hear! We appreciate your input on the condition of the inventory and it is something that will be addressed. Please feel free to share with our Management Team, toll-free, at 1-833-794-5316. You can also reach them at customerservice@offleaseonly.com. We rely on your feedback for quality control. Our founders, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings, and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. We are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price. We look forward to hearing from you and addressing any concerns you might have. Respectfully, Your Customer Care Team Member - Sharon

June 05, 2021

Awesome service. Very friendly very attentive. She was keeping us informed every step of the way. We’ve had a very positive experience here and we will likely be back for a truck for my husband. More

by val_miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph (Joe) Moravec, David Goldberg, Megan Pardy
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Jun 07, 2021 -

Hanna Vinfast responded

Dear val_miller, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Megan. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only as your Used Car Destination! Sincerely, Your Off Lease Only Customer Care Team – Al

June 04, 2021

Excellent experience buying a car! No hassle. No pressure. Straightforward and upfront process. I am a repeat customer and will definitely come back in the future for my car by needs! More

by ECJ2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Karras
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Jun 07, 2021 -

Hanna Vinfast responded

Dear ECJ2018, Thank you so much for taking the time to write a review and rate your car buying experience at Off Lease Only Bradenton. We really appreciate the feedback. It was good to hear that your overall process went so smoothly, and we hope you felt like part of the Off Lease Only family during your visit. Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees, no stress of haggling price. We look forward to working with you for many years to come. Sincerely, Your Off Lease Only Customer Care Team – Al

June 04, 2021

Megan was amazing! The people are great and will work their butts off for you! They were not even upset we didn't get done until 2 hours after closing! More

by ckinto1008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Pardy
Report | Print
Jun 07, 2021 -

Hanna Vinfast responded

Dear ckinto1008, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! We love hearing from you and knowing that you enjoyed an amazing car buying experience with Megan. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Sincerely, Your Off Lease Only Customer Care Team - Al

June 03, 2021

John Luciano was extremely helpful, friendly and patient with us, and made our car purchase a very pleasant experience. We had called ahead on a weeknight to inquire about a car as we were driving in from More

by Maria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lee Vantrees, John (the Marine) Luciano
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Jun 07, 2021 -

Hanna Vinfast responded

Dear Maria, Thank you for taking the time to share your comments and feelings about your recent car purchase at Off Lease Only in Bradenton and our valuable team members like John who go above and beyond to meet our clients’ needs. Thank you also for the 5-star review. We are glad that you didn’t feel pressured or rushed in any way, and your vehicle purchase was quick and easy. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Sincerely, Your Off Lease Only Customer Care Team - Al

June 03, 2021

I had a really good experience, so easy and no stress believe or not! Drake was my sales associate and Marty did my financial paperwork!! I can’t express how impressed I was AND I LOVE MY NEW CAR!!!! Tha More

by Crystalellis2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Butler
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Jun 04, 2021 -

Hanna Vinfast responded

Dear Crystalellis2, Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed your car buying experience with Drake and Marty, and hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new ride! Sincerely, Your Off Lease Only Customer Care Team - Al

June 03, 2021

I stumbled upon the dealership by chance. I couldn't be more impressed with how great everything was! I called and made an appointment after work, showed up 20 mins after my call, looked at easily 10 diffe More

by WooA928
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph (Joe) Moravec, Kenna Young
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Jun 04, 2021 -

Hanna Vinfast responded

Dear WooA928, We just wanted to let you know how much you are appreciated, by Off Lease Only, for your awesome review. We realize the time and the effort required for such a thoughtful deed, and we certainly do not want you to think it went unnoticed. We are thrilled to hear you enjoyed your experience with Kenna, and we hope you felt like part of the family during your visit to our new Bradenton location. Thank you for your business and for choosing Off Lease Only as your used car destination! Miles of smiles and safe travels to you and yours! Sincerely, Your Off Lease Only Customer Care Team – Al

June 02, 2021

Great company. Very good cars. I was in rush trying to buy car as soon as possible so i visited around 20 dealerships in one week but OFF THE LEASE ONLY are the best. Best deals, cars like brand new, low More

by Dragana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alexander Barnes, Jorden Mcpherson
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Jun 03, 2021 -

Hanna Vinfast responded

Hi Dragana, Sounds like you had an amazing car buying experience at Off Lease Only West Palm Beach. We could not be happier to hear that. Thank you for taking the time to share your 5 star experience. Jorden and the team are always thrilled when customers drive away satisfied with their new ride! Thank you for your business and for choosing Off Lease Only as your Used Car Destination! Sincerely, Your Off Lease Only Customer Care Team – Al

June 02, 2021

Me and my wife had an overall great experience at off lease only. John was helpful, patient, and informative. He explained to us parts of the car and how to break down a carfax. The manager on site was a More

by Mr.hedel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John (the Marine) Luciano, John (the Marine) Luciano, Stuart Sandman
Report | Print
Jun 03, 2021 -

Hanna Vinfast responded

Dear Mr. Hedel, We just wanted to let you know how much you are appreciated, by Off Lease Only, for your review. We realize the time and the effort required for such a thoughtful deed, and we certainly do not want you to think it went unnoticed. We are thrilled to hear you enjoyed your experience with John, and how helpful he was. That is what we love to hear! It is also great to know how supportive the manager was. However, we are concerned about the experience you had with our Finance Team and would like to personally address this matter with you. Thank you for bringing this to our attention. A member of our Management Team will be reaching out to you to follow up with you and determine what went wrong. In the event they are unable to reach you, please contact them, toll-free, at 1-833-794-5316. You can also reach them at customerservice@offleaseonly.com. We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Palm Beach location. We rely heavily on your valuable feedback for quality control. Our founders, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings, and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. We are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price. We look forward to speaking with you and addressing your concerns. Respectfully, Your Customer Care Team Member - Sharon

June 01, 2021

We really appreciate all of John’s help! John was very kind and super informative. He made the whole process a lot easier and was very patient with us while we looked around the lot. We drove off the lot More

by jocelinselina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lee Vantrees, John (the Marine) Luciano
Report | Print
Jun 03, 2021 -

Hanna Vinfast responded

Dear jocelinselina, Thank you very much for your 5-Star review! We certainly appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with us, and that John was very helpful in that process. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only as your used car destination! Sincerely, Your Customer Service Team: Al

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