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Hanna Vinfast

Bradenton, FL

Overview
Employees
Reviews
Vehicles
4.7
1,314 Reviews
Car Shopping Made Easy We provide a vast selection of used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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3230 14th St W

Bradenton, FL

34205

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Showing 1,314 reviews

June 11, 2021

The dealership is very thorough, takes time to explain things to you. As a new car buyer the information is helpful. Everyone was willing to go out of their way to help us! More

by Teirra1228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Karras, Judd Starr
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Jun 11, 2021 -

Hanna Vinfast responded

Dear Teirra1228, Thank you so much for taking the time to write a review and rate your experience at Off Lease Only Palm Beach. We really appreciate the feedback. We hope you felt like part of the Off Lease Only family during your first visit with us and your first car buying experience. Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees, no stress of haggling price. The founders began this company with you in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car at the best price with minimal stress. Thank you for joining our Off Lease Only family! On behalf of all your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Sincerely, Your Off Lease Only Customer Care Team – Al

June 10, 2021

Megan was super friendly and helped me find the perfect car and I’m super happy. There was a couple of issues with the car and she made sure to have hem checked out. More

by heatherrh72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wills, Alaa (Al) Wahba, Megan Pardy
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Jun 10, 2021 -

Hanna Vinfast responded

Dear heatherrh72, We are so glad to hear that you are satisfied with your new purchase at Off Lease Only. Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is great to know that Megan helped you find your perfect vehicle, and that you found her to be super friendly. Your satisfaction and your business mean a lot to us. Thank you for being a loyal Off Lease Only customer and choosing Off Lease Only as your used car destination. Sincerely, Your Off Lease Only Customer Care Team – Al Than

June 09, 2021

Great deal on the car and good value on my trade in. Staff was happy to work with me, never felt like I was just sitting around for nothing. Wish the cleaning department did better work. More

by Burgerfrog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Singer, Michael Davis
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Jun 10, 2021 -

Hanna Vinfast responded

Dear Burgerfrog, Thank you so much for your DealerRater review!! Your feedback is very important to us. We greatly appreciate your business and are happy that your car buying experience with our team was so positive. We take great pride in our policies of no haggling, no pressure, and no hidden fees. We want you to be happy and satisfied, and we are glad to know that you enjoyed your experience in our Orlando location. The founders began this company with you in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car at the best price with minimal stress. On behalf of the Off Lease Only Family, we look forward to working with you for years to come. Sincerely, Your Off Lease Only Customer Care Team - Al

June 08, 2021

I loved Anne 10/10 would recommend, everyone was pleasant and extremely helpful while I chose a new car to purchase. Great customer service at this location ! More

by ashleyylawson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Roberts, Jason Diaz, Anne Cutmore
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Jun 08, 2021 -

Hanna Vinfast responded

Dear ashleyylawson, Thank you so much for taking the time to write a review and rate your car buying experience with Anne at Off Lease Only. We really appreciate the feedback. It was good to hear that your overall process went so smoothly, and we hope you felt like part of the Off Lease Only family during your visit. Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees, no stress of haggling price. We look forward to working with you for many years to come. Sincerely, Your Off Lease Only Customer Care Team – Al

June 08, 2021

The sales associate in the finance associate we’re absolutely amazing. The facility is very clean but the vehicles that they are selling are not. I feel like they should take a little more time to hav More

by Roberta.perez72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Pardy
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Jun 08, 2021 -

Hanna Vinfast responded

Dear Roberta, We are glad to hear that you enjoyed your experience with your salesperson and finance manager. Thank you for bringing the matter of the cleanliness of the cars to our attention. This is something we will be addressing. A member of our Management Team will be reaching out to you to follow up with you. In the event they are unable to reach you, please contact them, toll-free, at 1-833-794-5316. You can also reach them at customerservice@offleaseonly.com. We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our new Bradenton location. We rely heavily on your valuable feedback for quality control. Our founders, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings, and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. We are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price. We look forward to speaking with you and addressing any concerns you might have. Respectfully, Your Customer Care Team Member - Sharon

June 07, 2021

Michael was awesome, super helpful, and friendly. This is my second vehicle from OffLease Only, and the process was just as easy the second time as it was the first. More

by Shane Hausen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Maldonado
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Jun 08, 2021 -

Hanna Vinfast responded

Dear Shane, First and foremost, thank you for visiting us again for another great vehicle. We’re glad that you were able to purchase the car you desired with ease and that you had an awesome car buying experience with Michael at Off Lease Only. We appreciate your choosing Off Lease Only as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new vehicle. We look forward to working with you for many years to come. Sincerely, Your Off Lease Only Customer Care Team - Al

June 07, 2021

Blake Karras was fabulous and carefully selected the type of “dream car” I described. All staff members made it five star. Happy new owners!! We love our Mercedes E Class with sun roof. More

by Dianelouisebrune
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in finance was great., Blake Karras, David Goldberg, David Wills
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Jun 08, 2021 -

Hanna Vinfast responded

Dear Dianelouisebrune, Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is great to know that Blake helped you find your perfect vehicle. Your satisfaction and your business mean a lot to us. Thank you for being a loyal Off Lease Only customer and choosing Off Lease Only as your used car destination. Sincerely, Your Off Lease Only Customer Care Team – Al

June 06, 2021

Everyone was very helpful. May be more beneficial for the the dealership to detail the cars interior and exterior. A clean car, especially the interior may ha e a better chance of selling. More

by marra_richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Pardy
Report | Print
Jun 08, 2021 -

Hanna Vinfast responded

Dear marra_richard, We are glad to hear that you found everyone to be helpful and appreciate your input on the detailing of the interior and exterior of our cars. It is something we will address. You can also provide your feedback to our Management Team, toll-free, at 1-833-794-5316, or by email at customerservice@offleaseonly.com. We appreciate you taking the time to reach out and share your comments and feelings about your experience with our new Bradenton location. We rely on your feedback for quality control. Our founders, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings, and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. We are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price. Thank you, again, for your input. Respectfully, Your Customer Care Team Member - Sharon

June 05, 2021

Great car. Brando was very helpful. Very congenial. OffLease is a good outfit. Important to ask about all details of the vehicle. Detailing is excellent. More

by PWS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Roberts, Brando Deschamps, Blake Lee Vantrees, Angie Martinez
Report | Print
Jun 07, 2021 -

Hanna Vinfast responded

Dear PWS, Thank you so much for your business! It is great to hear that you enjoyed your car buying experience with us in Bradenton. We love hearing from you and knowing that you enjoyed your purchase and that Brando was very helpful. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Sincerely, Your Off Lease Only Customer Care Team - Al

June 05, 2021

Drake confirmed the vehicle was on site. Drake walked us Drake confirmed the vehicle was on site. Drake walked us thru the entire process. The entire team was pleasant to deal with. From start to finish in More

by MCEMS1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Joseph (Joe) Moravec, Drake Butler
Report | Print
Jun 07, 2021 -

Hanna Vinfast responded

Dear MCEMS1986, We are delighted to hear that you have enjoyed your car buying process with Drake, and hope that you felt part of the family while visiting our Bradenton location. On behalf of the Off Lease Only team, we thank you for your review. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you in the future. Sincerely, Your Off Lease Only Customer Care Team - Al

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