
Hanna Imports
Raleigh, NC
Filter Reviews by Keyword
By Type
927 Reviews of Hanna Imports
The service department is rude and will hassle you when using your warranty. Charge extra for parts to get money from the customer even though your warranty pays for parts and labor. Make sure they test an using your warranty. Charge extra for parts to get money from the customer even though your warranty pays for parts and labor. Make sure they test and work on what you ask them to, because they will charge you for services you didn't ask for and will look to you to pay for it. Make sure the warranty company you choose is on the phone when talking to them so they don't get over on you. More
Liked the friendly service with Steve Smith when I visited the dealer; The deal was done smoothly. We even had friendly conversation after the deal. Totally appreciated the service. visited the dealer; The deal was done smoothly. We even had friendly conversation after the deal. Totally appreciated the service. More
Deceptive; hadn't disclosed previous accident until signing the paperwork. By that point I was so worn down by the long purchasimg process that I ended up buying the car anyway... But had problems with signing the paperwork. By that point I was so worn down by the long purchasimg process that I ended up buying the car anyway... But had problems with the car due to the issue having never been correctrd so eventually ended up selling the car at a loss! Would NOT recommend Hannah; they take other dealers rejects, and try to sell after dressing up any underlying issues! More
We had a very positive experience selling our vehicle to Hanna Imports. Steve Smith was very professional and a pleasure to deal with. He made everything so easy for us. I highly recommend Steve if you a Hanna Imports. Steve Smith was very professional and a pleasure to deal with. He made everything so easy for us. I highly recommend Steve if you are planning to visit this dealership! More
Philippe was great to work with. I flew in from Arkansas and he had everything set up ready to go as soon as I got to the dealership. Even picked me up at the airport and it was his day off. I will consider and he had everything set up ready to go as soon as I got to the dealership. Even picked me up at the airport and it was his day off. I will consider buying from this seller and dealer again for my next purchase. More
Our experience with Hanna Imports was very positive and very smooth. Steve Smith was very professional and helpful all the way. He went the extra mile (no pun intended) during the process of selling our very smooth. Steve Smith was very professional and helpful all the way. He went the extra mile (no pun intended) during the process of selling our car. Definitely we will recommend Hanna Imports and Steve Smith to our friends and family considering buying or selling a car. More
Nearly perfect experience! From the time we were greeted coming in, without an appointment, to the moment we drove away, we experienced friendly, qualified staff each step of the process. We worked with Ra coming in, without an appointment, to the moment we drove away, we experienced friendly, qualified staff each step of the process. We worked with Ray Laster and she was patient, friendly and not pushy at all. We had a very negative experience the day before at a local dealership and decided to check Hanna imports after a client had recently shared her positive experience. So hey, this review counts for 2 positive reviews 😉!! More
I had the pleasure of having Emmet Austegard as my Salesman and I’m more then satisfied with his professionalism and how he got me exactly what I needed! Easiest experience I’ve ever had at any deale Salesman and I’m more then satisfied with his professionalism and how he got me exactly what I needed! Easiest experience I’ve ever had at any dealership! He’s your guy! Ask for him! More
Streamlined and easy selling a car to Hanna Imports, thanks to Steve Smith. No unpleasant surprises once we got to the dealership, very professional and courteous. Highly recommend if you want to do h thanks to Steve Smith. No unpleasant surprises once we got to the dealership, very professional and courteous. Highly recommend if you want to do hassle free and honest business. More
I bought a care yesterday, and Steve Smith was helpful, courteous, informative, and made the entire experience unceasingly pleasant. Ron in Finance was patient, informative, and incredibly helpful. courteous, informative, and made the entire experience unceasingly pleasant. Ron in Finance was patient, informative, and incredibly helpful. More