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Hanna Imports

Raleigh, NC

3.3
927 Reviews

2407 Wake Forest Rd

Raleigh, NC

27608

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927 Reviews of Hanna Imports

February 09, 2022

The service department is rude and will hassle you when using your warranty. Charge extra for parts to get money from the customer even though your warranty pays for parts and labor. Make sure they test an More

by Travis Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wilson
December 24, 2021

Liked the friendly service with Steve Smith when I visited the dealer; The deal was done smoothly. We even had friendly conversation after the deal. Totally appreciated the service. More

by jryang2000
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Steve Smith
December 21, 2021

Deceptive; hadn't disclosed previous accident until signing the paperwork. By that point I was so worn down by the long purchasimg process that I ended up buying the car anyway... But had problems with More

by Never Again
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hannah Imports
December 18, 2021

We had a very positive experience selling our vehicle to Hanna Imports. Steve Smith was very professional and a pleasure to deal with. He made everything so easy for us. I highly recommend Steve if you a More

by MarkB63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Smith
October 20, 2021

Philippe was great to work with. I flew in from Arkansas and he had everything set up ready to go as soon as I got to the dealership. Even picked me up at the airport and it was his day off. I will consider More

by wc685
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philippe Charoensawadsiri
September 23, 2021

Our experience with Hanna Imports was very positive and very smooth. Steve Smith was very professional and helpful all the way. He went the extra mile (no pun intended) during the process of selling our More

by David
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Smith
August 29, 2021

Nearly perfect experience! From the time we were greeted coming in, without an appointment, to the moment we drove away, we experienced friendly, qualified staff each step of the process. We worked with Ra More

by sclarkgirl76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Laster, Bobby Altherr
March 25, 2021

I had the pleasure of having Emmet Austegard as my Salesman and I’m more then satisfied with his professionalism and how he got me exactly what I needed! Easiest experience I’ve ever had at any deale More

by infohouseofdee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiran Narapareddy, Emmett Austegard
March 18, 2021

Streamlined and easy selling a car to Hanna Imports, thanks to Steve Smith. No unpleasant surprises once we got to the dealership, very professional and courteous. Highly recommend if you want to do h More

by krismckenna09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Smith
March 18, 2021

I bought a care yesterday, and Steve Smith was helpful, courteous, informative, and made the entire experience unceasingly pleasant. Ron in Finance was patient, informative, and incredibly helpful. More

by james_mcdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron in Finance, Steve Smith
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