Hanlees Napa Subaru
Napa, CA
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Very friendly and made the whole process pleasant and easy to understand. My wife and I had a pleasant experience. easy to understand. My wife and I had a pleasant experience. More
I brought my car in to have 2 specific things done. They only did one of these things and did not communicate that they had not completed the other nor ordered the part. They only did one of these things and did not communicate that they had not completed the other nor ordered the part. More
Not pleased as a cabin filter with a strong perfume odor was used without asking me. Understandable to an extent, but when I called I was told they could not replace it for a few days as they were short sta was used without asking me. Understandable to an extent, but when I called I was told they could not replace it for a few days as they were short staffed. Also, there was a streak of oil across the hood of the car and a smudge, which is unacceptable. More