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Hanlees Napa Subaru

Napa, CA

4.7
564 Reviews

495 Soscol Ave

Napa, CA

94559

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Showing 564 reviews

September 16, 2023

Got me in quickly Diagnosed problem Fixed car in 3 days Superb service. They delivered my car More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon, Kumar
September 14, 2023

Very friendly and made the whole process pleasant and easy to understand. My wife and I had a pleasant experience. More

by PARMEL07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Clemons, Ron Cooper, Cherry Cubanbang, Lillian Hawkins, Victoria Young
September 14, 2023

I brought my car in to have 2 specific things done. They only did one of these things and did not communicate that they had not completed the other nor ordered the part. More

by Van Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these it was a service employee
September 14, 2023

Great first service. Communicative, speedy, friendly. Small town feel - which I appreciate. Shout out to Jeannette. Thanks! More

by Madiganheun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette
September 13, 2023

Easiest car purchase ever - nice and friendly staff. Picked what I wanted online, came in, and drove out with new car. More

by bpg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cherry Cubanbang
September 10, 2023

Great overall service that finishes in time and you don’t have to wait long More

by SSYIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Davis, Carlos Barrera, Dominique Clemons
September 10, 2023

Ron Cooper was great to deal with. Straight forward good price up front and no back and fourth More

by ALEXV707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Cooper , Billy Davis, Carlos Barrera
September 10, 2023

The dealer is great place good balance of everything and they have good snacks for the kids More

by JORGEL1126
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Davis, Carlos Barrera
September 09, 2023

Not pleased as a cabin filter with a strong perfume odor was used without asking me. Understandable to an extent, but when I called I was told they could not replace it for a few days as they were short sta More

by TJPATTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
September 09, 2023

Got me in the day I called and took care of the problem. Everyone was very cute out and helpful. More

by Karen young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
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