Hanlees Fairfield Toyota

Nataly Diaz was fine but then went on vacation and Brad took over. He was great! He kept us informed on the status of our car and when the delivery was scheduled. He answered all our questions promptly and took over. He was great! He kept us informed on the status of our car and when the delivery was scheduled. He answered all our questions promptly and showed us how everything worked in our new car. I really appreciated how patient he was with us. We had never had a hybrid before and needed some guidance. Thanks Brad for all your help. You are a star at Hanlees Toyota in Fairfield.. More

Staff is very friendly and accommodating. Service was quick and done very well. The dealership was clean and welcoming. Service was quick and done very well. The dealership was clean and welcoming. More

Everyone is friendly and helpful. I got no pushback or attitude at any point, even though I couldn’t believe there was nothing wrong with my car and asked to drive it around first bef I got no pushback or attitude at any point, even though I couldn’t believe there was nothing wrong with my car and asked to drive it around first before I paid for the bill. The service manager humored me with an easy smile. Thanks! Just wish I could get a ride to pick up my car. I live alone and have no family here. Don’t want to impose on my new friends. Thank you for exceptional service again. . More

Friendly staff accomodating and the service was fast will definitely will come back for a car purcahse and maintenance. definitely will come back for a car purcahse and maintenance. More

Costco experience could have been better, but able to get the RAV4 PRIME we wanted. the RAV4 PRIME we wanted. More

Allan and Trent are so very helpful, they totally listening to us all I need in terms we need. listening to us all I need in terms we need. More

Great service , knowledgeable , awesome attitude , friendly , nice atmosphere , shuttle service available ,and coffee , Definately recommend!!! friendly , nice atmosphere , shuttle service available ,and coffee , Definately recommend!!! More

I'd like to give a big thank you to our salesperson, Brad Hayashi, and Alberto Chavez, who handled all the financials and paper work for us. Kept us in the loop about the timeline and next steps along the wa Hayashi, and Alberto Chavez, who handled all the financials and paper work for us. Kept us in the loop about the timeline and next steps along the way. Brad gave us low down on our 2024 Toyota Tacoma. Brad took the time to listen to what we needed in the truck. Brad and Alberto were great. They were respectful, kind, and understanding of our age difference. Your friendly and caring approach made the process really easy for us. We will definitely recommend your services to anyone we know who is looking to buy a car. You both Brad H. and Alberto c. made us feel comfortable buying a truck. IT WAS A GREAT EXPERIENCE !!! Thanks again, Clyde and Dee R. More

Brandon was very courteous. However, the mechanical issue was not fully resolved. He did recommend a smog company, but neglected to remind me I needed to drive 50 miles or more However, the mechanical issue was not fully resolved. He did recommend a smog company, but neglected to remind me I needed to drive 50 miles or more before having the check done. My vehicle failed the smog test because of that. More

I appreciated the clear explanation about service that was required and transportation to/from home and the dealership. was required and transportation to/from home and the dealership. More