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Hanlees Fairfield Toyota
Fairfield, CA
1,274 Reviews
Welcome to Hanlees Fairfield Toyota
Hanlees Fairfield Toyota strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve Fairfield, Vacaville, Suisun City, American Canyon, Napa, and surrounding areas as your local Toyota dealership! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! Our staff caters to the local Spanish-speaking community and is familiar and trained in Espanol to help make your car buying experience that much better.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,274 reviews
October 05, 2023
The service I got was excellent. Brandon was the person that helped me and I will go back to him again he was very respectful and let me know everything that was going on step-by-ste Brandon was the person that helped me and I will go back to him again he was very respectful and let me know everything that was going on step-by-step great customer service. More
by Maryfrolison
Verified CustomerEmployees Worked With
Brandon
October 03, 2023
Great car buying experience. The salesman Carl and person we did paperwork with (I think David?) were super friendly and professional. I would recommend them again to friends an The salesman Carl and person we did paperwork with (I think David?) were super friendly and professional. I would recommend them again to friends and family. More
by DEANNABREEDING2013
October 03, 2023
Brad Hayashi was an amazing & polite salesperson! He kept us updated throughout the whole process. He kept us updated throughout the whole process. More
by Billashington Xiong
October 03, 2023
Great staff excellent service. Thank you Nataly and David for your excellent and professional customer service. Thank you Nataly and David for your excellent and professional customer service. More
by Ceasar Ramirez
October 03, 2023
I didnt get the recommendated service work done on my car but was supposed to have my car check for routine check up. My maintenance light remained on once i realized i called my technician and left a voice but was supposed to have my car check for routine check up. My maintenance light remained on once i realized i called my technician and left a voice mail asking was everything taken care of and still haven’t received a call back in over 24 hrs. I dont know when my next inspection is due or if my car was even checked originally More
by ALLYCIAPACE
October 02, 2023
They were able to quickly diagnose and fix a problem with my Prius. The staff were friendly and helpful. my Prius. The staff were friendly and helpful. More
by Charlie
Employees Worked With
October 02, 2023
El servicio de atención al cliente excedió la expectativas, hicieron el trabajo necesario para explicar a detalle cada inquietud del comprador expectativas, hicieron el trabajo necesario para explicar a detalle cada inquietud del comprador More
by LENARDUZZI.LETO
Employees Worked With
Other Employees :
Levis Gonzalez, El Chavo (nick name)
October 02, 2023
Alberto was so much help! ! He made me feel like I was part of his family. To me family is key and he definitely made me feel that. I also got help from Brandon in service depa ! He made me feel like I was part of his family. To me family is key and he definitely made me feel that. I also got help from Brandon in service department. He awesome! Made sure to get his card for future appointments or questions More
by IVAN.H.GOMEZ
Employees Worked With
Alberto in finances/loan and Brandon in service
October 02, 2023
Excellent service from Nataly and Alberto. I've been trying to get 2023 Prius Prime for months and after calling Nataly she was able to get me the one I wanted in just a few weeks. They even s I've been trying to get 2023 Prius Prime for months and after calling Nataly she was able to get me the one I wanted in just a few weeks. They even stayed until 10pm on a Friday night to make it happen. More
by kit.d
