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Hanlees Fairfield Toyota

Fairfield, CA

4.5
1,295 Reviews

2575 Automall Pkwy

Fairfield, CA

94533

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Showing 1,295 reviews

December 13, 2023

I worked with Brandon on a rocking drivers seat, he said they checked another vehicle and they all do that. I kept driving and noticed it getting worse. I went to Pat and he immediately recognized this as a More

by MLAGANOWSKY
Recommend Dealer
Yes
Employees Worked With
Brandon and Pat Moten. Pat Moten is by far the best customer service rep Hanlees Fairfield has employed!
December 13, 2023

It was average. The experience was a long wait time The seating area was average More

by JOSE_GARC_14
Recommend Dealer
Yes
December 13, 2023

Helpful & timely Pat took the time to listen to my concerns & provide suggestions for me to choose from. More

by ROCHELLE
Recommend Dealer
Yes
Employees Worked With
Pat
December 12, 2023

Resolved the issue. Advisor is helpful and knowledgeable. Scheduling appointments is made easy and accommodating. More

by brbrjrdn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hamas
December 12, 2023

Honest Kind Helpful He went out of his way to attend to my husband and I More

by steftoy
Recommend Dealer
Yes
Employees Worked With
He has a 4 yo and 1 yo daughter
December 12, 2023

Tony was very helpful and knowledgeable for what he was doing. Thank you very much. More

by XUANTHIMAI
Recommend Dealer
Yes
Employees Worked With
Tony
December 12, 2023

Attentive, courteous Tony is amazing. He is great at making me feel comfortable and helped. I trust the service team More

by EDKAWASHIRI
Recommend Dealer
Yes
December 11, 2023

Awesome service! !! They took care of my needs!!! The service department always helps me with the best professionalism! More

by Junior Castro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter, Nataly Diaz, Carl Dokes, Brad Hayashi, Charles Lenard, Diego Rodriguez
December 11, 2023

The dealership and people were helpful and answered all of my questions. My purchase of a Corolla cross went well and the Costco price was great. More

by Nbaptist9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Hayashi, Charles Lenard, Diego Rodriguez
December 11, 2023

Overall it was a good experience. the only thing is that he did not explain to me in further as what was done to my car. i need to approach him and ask what was done to my car. More

by roellandicho
Recommend Dealer
Yes
Employees Worked With
Tony
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