Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hanlees Fairfield Toyota
Fairfield, CA
1,295 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,295 reviews
December 25, 2023
Seemed slightly short handed as me an other customer had a little wait. My car at another dealer gets washed & vacuumed upon every service, you should consider adding that to all services. a little wait. My car at another dealer gets washed & vacuumed upon every service, you should consider adding that to all services. More
by LIFEWAVEFOREVER
Verified CustomerEmployees Worked With
Brandon
December 24, 2023
Very friendly and efficient staff. Brandon thoroughly explained the condition of all components checked. The work was done in a timely manner. Brandon thoroughly explained the condition of all components checked. The work was done in a timely manner. More
by LMTOMASINI
Employees Worked With
Brandon Cabico
December 24, 2023
Professional, polite, honest, knowledgable, and very efficient She listened attentively and answered questions honestly. Connected me with the parts department and follow up care efficient She listened attentively and answered questions honestly. Connected me with the parts department and follow up care More
by ABR31800
Employees Worked With
Julianna
December 24, 2023
Brad is one of those few marketing person who excel in customer service. He goes beyond the norm to respond to customer questions with factual data. A rare breed in today's environment. We are extremely d customer service. He goes beyond the norm to respond to customer questions with factual data. A rare breed in today's environment. We are extremely delighted to have the opportunity to work with Brad. More
by SMPILOT
Employees Worked With
Brad Hayashi, Brad Hayashi
December 23, 2023
I went to buy a car for myself and Leo knew that it was for me but then since my income was not enough he made me get another person which was ok but what made me really angry was that he put the other per for me but then since my income was not enough he made me get another person which was ok but what made me really angry was that he put the other person as the "primary" owner and I was just the co-signer even though I was the one paid and who will pay majority of absolutely everything. I love the car, but Leo was terrible because he only cared about selling something. And it sucks that the car is not in my name even though I pay. More
by Jade
Employees Worked With
Leo
