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Hanlees Fairfield Toyota
Fairfield, CA
1,274 Reviews
Welcome to Hanlees Fairfield Toyota
Hanlees Fairfield Toyota strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve Fairfield, Vacaville, Suisun City, American Canyon, Napa, and surrounding areas as your local Toyota dealership! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! Our staff caters to the local Spanish-speaking community and is familiar and trained in Espanol to help make your car buying experience that much better.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,274 reviews
April 17, 2024
It was fast and easy. Everyone was nice and helpful. Thanks a lot. I will do business with any of the Hanlees Dealers. Everyone was nice and helpful. Thanks a lot. I will do business with any of the Hanlees Dealers. More
by panusbaum
Verified CustomerEmployees Worked With
April 16, 2024
Very bad experience just on a simple oil change job. There was barely any oil on the dip stack when I checked it after 30 minutes of oil change by the dealership. Called them right away. Was told to go There was barely any oil on the dip stack when I checked it after 30 minutes of oil change by the dealership. Called them right away. Was told to go back the next day. One of the reps verified the very low level but the person incharge magically kept seeing higher level and giving excuses instead of admitting and moving on. More
by SUDDOZAI
Employees Worked With
April 16, 2024
The sales person was pleasant and helpful. Didn’t know many things about the car that I was purchasing. Had to keep asking other sales people. I have the same vehicle 10 years ago- bought ful Didn’t know many things about the car that I was purchasing. Had to keep asking other sales people. I have the same vehicle 10 years ago- bought fully loaded XSE 2024 Camry. NOW we have to make appt with service to put on front license plate holder!! Grrrr. She never asked me if I wanted them to install frame left in the trunk. More
by stevelak
Employees Worked With
April 14, 2024
Brandon in the service department has excellent customer service and even was working at the payment center when I went to pick my car up. Very hard worker and always helpful. service and even was working at the payment center when I went to pick my car up. Very hard worker and always helpful. More
by Snobdr1776
Employees Worked With
Brandon
April 13, 2024
I will go back here again because of the excellent customer service and high quality vehicles. Sonny/Sunny is very helful! Above beyond customer service and high quality vehicles. Sonny/Sunny is very helful! Above beyond More
by Cj & Alejandro
Employees Worked With
Sunny Malik & Roberto
April 10, 2024
Had routine maintenance done and fix a concern of mine. All done in a timely manner. All done in a timely manner. More
by Greg
Employees Worked With
April 09, 2024
Amazing service especially from your service representative Carlito! We followed him from Vallejo Toyota and he will be terribly missed here at Hanlees Fairfield!! representative Carlito! We followed him from Vallejo Toyota and he will be terribly missed here at Hanlees Fairfield!! More
by DIWATAUS
Employees Worked With
Carlito
April 07, 2024
Everyone was great SPECIALLY carlos. He approached me as soon as i hit the lot in a very professional way. He was able to get the car I wanted and kept me updated on the status of its ar He approached me as soon as i hit the lot in a very professional way. He was able to get the car I wanted and kept me updated on the status of its arrival. He made sure everything was smooth and ready for pick up. Im pleased overall and loving my new car! More
by karla.mata
Employees Worked With
April 07, 2024
Got a good used car at a fair price. Everyone was nice and while I was hoping to get a bit of a break on the car, price was fair. Process was a bit long but professional and all done wit Everyone was nice and while I was hoping to get a bit of a break on the car, price was fair. Process was a bit long but professional and all done with solid disclosures. More
by JKRUCH1
Employees Worked With
