Hamilton Nissan

Excellent communication I just wanted to express my appreciation for the fantastic job my salesman Will Swartz did for me twice now when buying a new Nissan at Hamilton. He w I just wanted to express my appreciation for the fantastic job my salesman Will Swartz did for me twice now when buying a new Nissan at Hamilton. He was very informative and helped me through the entire process. Will knows how to communicate and wants do do a great job for his customers !! More

Bad service The buying process is great but you have a hard time using any of the services they offer with the vehicle. Its to late in the day, or there are to ma The buying process is great but you have a hard time using any of the services they offer with the vehicle. Its to late in the day, or there are to many cars ahead of yours, or the car wash is broke, or its to cold to wash the car, and so on. More

Terrible Service with a smile My oil change experience was horrible. My oil cap was put back on way too tight. I was then told this is normal and the edges round off and the caps e My oil change experience was horrible. My oil cap was put back on way too tight. I was then told this is normal and the edges round off and the caps eventually are broken off and replaced for and slight charge. 90.00$!!! I was told that caps cannot be put on to tight. After later inquiries with nurous businesses I was informed unanimously that rounded edges is not normal And that yes an oil cap can be put back on to tight. Horrible service and complete disregard for the community or customers. More

Awesome!!!! I have purchased 2 Nissans from Hamilton and will continue to do so. I could not have asked for a better experience. Adam Seidler was great. I have purchased 2 Nissans from Hamilton and will continue to do so. I could not have asked for a better experience. Adam Seidler was great. More

Great customer service Never any problems with service department, they are courteous and friendly. We have recommended Hamilton to several relatives, they are satisfied cu Never any problems with service department, they are courteous and friendly. We have recommended Hamilton to several relatives, they are satisfied customers as I am More

Routine (Dealer for Life) oil change and tire rotation/ I have been a regular customer at Hamilton's since 2008. I find most of their service staff to be courteous and professional. My only gripe is tha I have been a regular customer at Hamilton's since 2008. I find most of their service staff to be courteous and professional. My only gripe is that I live 30 miles away and so I usually wait at the lounge for the service to be performed. I advise them of this when making the appointment. Even for basic service such as the one done this time there is always a minimum wait time of 90 minutes. I would like to see them reduce the time for "waiters" especially those of us who always make an appointment in advance. More

Oustanding Service I always have a great experience every time that I take my car to Nissan for service. The employees are very friendly and dedicated to give you a grea I always have a great experience every time that I take my car to Nissan for service. The employees are very friendly and dedicated to give you a great service. More

Short and sweet While process was amazing knew the car I wanted test drove asked questions and was out with my new car in about 2 hours. Will is a great salesman does While process was amazing knew the car I wanted test drove asked questions and was out with my new car in about 2 hours. Will is a great salesman doesn't put pressure on you like some dealerships. Dustin the finance associate was aladdi great took me through everything made sure I understood and helped to make it a quick process More

Business As Usual Love the entire Nissan staff but the wait for any type of service (appointment or not) is long! I understand they are busy but usual wait time seems t Love the entire Nissan staff but the wait for any type of service (appointment or not) is long! I understand they are busy but usual wait time seems to be 2 hours. More

Brakes I went in June to have my breaks checked. They replaced my front brakes and assured me that my rear brakes were fine. Less than a week passed and I no I went in June to have my breaks checked. They replaced my front brakes and assured me that my rear brakes were fine. Less than a week passed and I notice grinding when I braked and went back into the dealership. Again I was assured that the mechanics had checked all my brakes and cleaned the rear brakes of any possible debris. Within a day I noticed grinding and called in again but was unable to get take time off work for yet another appointment. On my third visit I was again told that the rear brakes were fine. A month and a half after initially reporting that I was still having brake problems the manager Charlie Hamilton finally finds that my rear brake drum pads were metal to metal. Brakes are basic!!! Someone there is not doing their job to investigate problems. More