Hall Mazda

This most recent visit was for a follow up repair to fix a poorly executed repair by a different dealership. Michael was patient and compassionate as he listed through the problems I was having and worked a poorly executed repair by a different dealership. Michael was patient and compassionate as he listed through the problems I was having and worked hard to both get me a correct fix but even, in the end, get me a used part over $100 cheaper than purchasing through the Mazda system. More

Every employee I have encountered at Hall Mazda was always courteous and advised me in a way that I understood. At no time with any vehicle that I have had serviced there, from my Mazda RX-8 to my Ford always courteous and advised me in a way that I understood. At no time with any vehicle that I have had serviced there, from my Mazda RX-8 to my Ford F-150, have I felt that I was being misled. All of the employees I have worked with (to include a few mechanics) were always eager to SHOW me my problem, not just tell me what it was. They also described in detail what may have caused it, what they would do to fix it, and what I can do to prevent it from happening again. They don't fill you full of technical "mumbo-jumbo" and they get straight to the point. Though nobody likes to pay dealer prices for things, Hall Mazda has definitely kept their prices low and competitive and I will continue to take my vehicles to them and recommend this dealer to anybody for any reason. More

What a pleasant experience! Ernest Bridgette was a great sales consultant and the service was great! I woulde definitely recommend this dealership for new and used purchases! I didn't feel pressured to bu sales consultant and the service was great! I woulde definitely recommend this dealership for new and used purchases! I didn't feel pressured to buy the car and I was given several options for financing. Overall, was a great experience. More

Very understanding and patient internet rep that was not pushy and understood my time was just as important and valuable as his. Robert Pena is an exceptional sales rep and made the time to meet me outside pushy and understood my time was just as important and valuable as his. Robert Pena is an exceptional sales rep and made the time to meet me outside the dealer to explain some of the car's features to my daughter. This is the my 3rd Mazda overall and second from this Mazda store. Very satisified in all aspects except price (it would just be plain un-American to say I was completely satisified with the price). LOL. Have a great day and thanks!! More

Excellent customer service. Friendly and resourceful. Worked out a deal that fit my family's budget. Would do business there again. Manager and sales staff very friendly and knowledgeable.Class A team. S Worked out a deal that fit my family's budget. Would do business there again. Manager and sales staff very friendly and knowledgeable.Class A team. Satisfied with our MAZDA3. Would recommend Virgil Ware. More

My mom and I have now purchased three cars through Hall Mazda and each experience has been more than excellent. The employees at Hall Mazda go above and beyond to satisfy the customer. My mom recently pu Mazda and each experience has been more than excellent. The employees at Hall Mazda go above and beyond to satisfy the customer. My mom recently purchased a pre-owned RX-8 through and Ernest Bridgette and he was a true professional. Ernest and Calvin Smith were helping me with my 2011 Mazda 3 5dr. Ernest knew I was coming home from college for the weekend so he contacted me personally and informed me about the 0 percent interest deal going on for the month of March, and he wanted to me to stop in so he could list out a few options for me to think about. Ernest and Calvin did a great job getting me the best deal they could on my new car, and as a soon to be college grad on a tight budget that means a lot. I would encourage anyone in the market for a new car to visit Hall Mazda in Virginia Beach, and pay Ernest and Calvin a visit. Sincerely, Josh Streuli More

My wife and I just bought our first new car from Hall Mazda. Our salesperson, Earnest Bridgette, went above and beyond to help us. The service was excellent and we love our new car. The experience of Mazda. Our salesperson, Earnest Bridgette, went above and beyond to help us. The service was excellent and we love our new car. The experience of buying my first new car was great and I plan on going back to Hall Mazda for my next purchase. I highly recommend anyone looking for a new car to go to Hall Mazda and ask for Earnest. I just want to say thanks to everyone there for their help. More

This was my first new car buying experience. After visiting a few local dealerships I was most impressed with this Mazda dealership. I spoke with Virgil Ware and test drove a couple different cars. Mr visiting a few local dealerships I was most impressed with this Mazda dealership. I spoke with Virgil Ware and test drove a couple different cars. Mr. Ware wasn't pushy at all and listened to everything I wanted and found the perfect car for me. I appreciated that their show room wasn't full of stupid little sales gimicks and games like some others are. Hopefully when I'm ready for my next car they'll still be there. More

I just bought my second car from Robert at Hall Mazda, Virginia Beach. I think just that line says it all, if your car buying experience is good enough to bring you back for a second purchase then they Virginia Beach. I think just that line says it all, if your car buying experience is good enough to bring you back for a second purchase then they're clearing doing it right. I didn't feel any pressure to buy, and can say 100% that my next vehicle purchase will be here. It really is a great feeling to not just think of a salesman as the person who sold you your car, but the person you know you can go back to for your next car. I highly recommend that anybody in the market for any vehicle that is sold by Hall Automotive come and talk to Robert Pena before they go anywhere else. More

I have purchased two (2) cars from Hall Mazda (2007 and 2011), and both experiences have been wonderful. The most recent purchase was an incredible testament to the mission of Hall Mazda. I came in looki 2011), and both experiences have been wonderful. The most recent purchase was an incredible testament to the mission of Hall Mazda. I came in looking to replace my 2005 Mazda3, which I totaled a week prior, and was met at the door by Mr. Robert Pena. He was extremely helpful in searching through all of the used vehicles in the Hall inventory, and he let me test drive a new Mazda3 to all of the Hall dealerships in search of the perfect car for my wants and needs. After much looking and pleasant discussion, I left the dealership to pursue other options. I purchased from another dealership a couple of days later and took my vehicle to Hall to get it checked out (a risky move). To my surprise the staff of the Hall Mazda was extremely understanding and very nice about the fact that I bought from another dealership. I spoke with Mike Powers about the car and he retrieved a CARFAX on my new vehicle for me, free of charge. We found significant differences in what the dealer told me and what the CARFAX said. I returned the vehicle that day and went straight back to Hall, where I purchased a used 2009 Mazda3 sedan. After I drove it for two days, I came back to take advantage of the Hall "No Strings" guarantee. The staff was very friendly again, even joking back and forth with me. Robert helped me again and put me in the 2011 Mazda3 s GT that I had decided on. The staff was amazing through the whole process and worked creatively to get me some extra money toward my purchase. I have recommended Hall Mazda and Robert Pena to two of my friends, and I anticipate a long, continued relationship with this fine dealership, and more importantly, these fine people. Kudos to you for making my car-buying experience truly enjoyable! -James More