Hall Mazda

Virgil was the salesman we met and from the beginning he made my wife and I feel comfortable. We spent a lot of time there and test drove 3 cars. We know everything we need to know because of him and he ans made my wife and I feel comfortable. We spent a lot of time there and test drove 3 cars. We know everything we need to know because of him and he answered numerous questions. The sales manager was also helpful ,Zack Byrd. We are going to return and negotiate for a CX 9. I am actually looking forward to the experience. More

I purchased a Mazda from this dealership altho with hindsight I should have never signed for my car. I was told one price on the car and then was told another story of the price the date I went in to b hindsight I should have never signed for my car. I was told one price on the car and then was told another story of the price the date I went in to buy. I had originally gone to this dealership to inquire about a car. That day I was told my trade in value for my car would only be valid for seven days. Almost two weeks later my mother had gone to the dealership to try and haggle the price down for me since I live in another city yet wanted to buy my vehicle at Hall. The trade in was never mentioned when the sales manager Zac agreed to sell the car for $19,000. Two days later when I had agreed to come in to purchase the vehicle I was told the amount was $20,000 for the car. I mentioned it was supposed to be $19,000 then was told by Robert that my trade in brought it down to $19,000. I signed for the car even tho I was confused about the pricing since I hadn't been present with my mother when the $19,000 price was offered to her with a hand shake by Zac and with no mention of my trade in. I ended up contacting the gm of Hall two days later. He said he would call me back after consulting with Zac and Robert. He never called me back. Robert and Zac called my mother to discuss the pricing altho neither one contacted me. I was the one who purchased the car not my mother. I've decided to not have anything to do with this dealership now. This was my first time buying a car and I can say I definitely learned a lot from this experience and will never get taken again. More

Courteous and professional staff. They provided a stress free environment with no pressure and made sure I was completely comfortable with my purchase. The staff made sure all my questions and concerns were free environment with no pressure and made sure I was completely comfortable with my purchase. The staff made sure all my questions and concerns were answered and even provided a full tank of gas once my purchase was complete. More

I received professional, experieinced, and courteous service from Madza auto service dept. I brought a 2010 Madza3 from the Madza dealership, Va. Bch, Va in April. Last week the display panel had a sl service from Madza auto service dept. I brought a 2010 Madza3 from the Madza dealership, Va. Bch, Va in April. Last week the display panel had a slight malfunction. I called the service dept., in which, I received prompt courteous response to bring my car in for service. When I took my car in to be serviced the reception was courteous, thier mannerism was professional, service was performed in a timely manner and completed with a smile. I am a satisfied customer. More

Mr. Showell Sold me the car and he was very courteous, knowledgeable of the car's capabilities. He was very friendly and personable. Mr. Copeland was very friendly and knowledgeable of the financing iss knowledgeable of the car's capabilities. He was very friendly and personable. Mr. Copeland was very friendly and knowledgeable of the financing issues. I also dealt with Zack who was honest and worked hard at getting me done. These people and their personalities is why I give Mazda VB the highest rating possible. More

I have visited the Dealership several times after the purchase for routine maintenance. They are simply above all other dealers and maintenance shops. I would highly recommend your dealership to everyo purchase for routine maintenance. They are simply above all other dealers and maintenance shops. I would highly recommend your dealership to everyone. Mr Pena is simply your MVP!! Sometimes I think he owns the dealership with the attitude he has towards the customers. An absolute key to your successful business. I thank you for having him with your company and hope he stays there forever. Thank you for taking care of the military as well!! Michael More

This is by far the best car buying experience our family has ever had. No games, just straight up honest business. Ernest was a pleasure to work with - hard working and honest. I felt he was looking out for has ever had. No games, just straight up honest business. Ernest was a pleasure to work with - hard working and honest. I felt he was looking out for us during and after the sale. Zach searched the entire region to find our CX9 with just the right bells and whistles. We shopped several dealerships in a single day and I was thoroughly impressed with all the Hall dealerships we visited that day. Their showrooms were first class and their employees were knowledgable about the products and low pressure - no pouncing on you in the parking lot. It made shopping their dealerships a pleasure. More

I highly recommend Hall Mazda! Like most people, I dread the car buying experience. Everyone I met was very friendly and put me at ease from the very start. My salesman Virgil was so helpful and patient thr the car buying experience. Everyone I met was very friendly and put me at ease from the very start. My salesman Virgil was so helpful and patient through the whole experience. The sales manager exceeded my expectations as he searched the entire East Coast for my perfect car. When it was time to sign James in finance made it painless. So if you are considering a Mazda consider buying it from Hall Mazda. More

My husband and I hav nothing but positive things to say about this dealership and my salesman Ernest. He promised me that he would take me out of my old vehicle and get me a newer one and he did just that about this dealership and my salesman Ernest. He promised me that he would take me out of my old vehicle and get me a newer one and he did just that! He was friendly, honest, and very down to earth. The original vehicle I selected didnt work for my budget but he didnt stop until he got me into a vehicle. Thank you so very much for keeping your word. More

We worked with Virgil Ware at Hall Mazda and he could not have been more professional. He introduced us to the Mazda 3 in 2005 and is the reason we purchased a Mazda and had it serviced at Hall Mazda. He is have been more professional. He introduced us to the Mazda 3 in 2005 and is the reason we purchased a Mazda and had it serviced at Hall Mazda. He is a fantastic representative of Hall Automotive. In this economic environment we had to have the best possible value and when the Mazda 3 coulod not fit our budget, Virgil worked overtime to connect us w/ the Hall Hyundai Team. He tried very hard to keep our business in the Hall operation. Unfortunately, another dealer offered a vehicle at a price Hall could not match and we were operating on a very strict budget. You can be certain we will always recommend Virgil Ware and the Hall automotive organization to our family and friends. If you are looking for a Mazda in Hampton Roads, or even if one is just on your radar, make the trip to Hall and ask for Virgil Ware. He is an invaluable resource and great person. More