HGreg.com Orlando

Pleasant experience! After going to several dealerships, I went here where Butch assisted me from the very beginning untill a drove my car to home. I found what I was l After going to several dealerships, I went here where Butch assisted me from the very beginning untill a drove my car to home. I found what I was looking for online. I submitted an inquiry and received a prompt response. Butch is one of the few salesman you will find out there, he was very courteous and helpful with a lot of knowledge built throughout his long career in the auto industry. Butch was very informed and straight forward while being personable. I left with what I really wanted to and am thrilled with my 2016 Ford Fusion Titanium! I'm absolutely loving it. I would refer any of my friends or family to him and Hgreg in a heartbeat. Thanks for a great car buying experience, Butch Terlizzi. More

Great Customer Service, Great Prices! Great working with Manuel. Excellent customer service and friendly staff. Can't immagine buying anywhere else! Why pay more, when you can get $5,000 b Great working with Manuel. Excellent customer service and friendly staff. Can't immagine buying anywhere else! Why pay more, when you can get $5,000 below KBB. Honest, upfront pricing and fair trades. Will be back when I'm ready for my next ride!!!! More

Excellent experience Butch is an exceptional consultant. Truly spends the time to ensure you are an educated as well as satisfied consumer. Ask for Butch and you will no Butch is an exceptional consultant. Truly spends the time to ensure you are an educated as well as satisfied consumer. Ask for Butch and you will not be disappointed. More

Run away They don't care after the purchase is done and over with. It took over a month for the registration to come in the mail. They give me a "we owed" pape They don't care after the purchase is done and over with. It took over a month for the registration to come in the mail. They give me a "we owed" paper to reprogram my key fob, I could never get a hold of service. I think they should hire someone just to answer the phone, their customer service will be better. More

Good experience Great price, easy to work with staff and finance process is painless. Not as organized as Carmax . But way better price than car max though Great price, easy to work with staff and finance process is painless. Not as organized as Carmax . But way better price than car max though More

Great price. Lousy buying experience I feel in love with the car. But the financing and buying process was annoying. They push you to use their services. Also they don't detail the cars v I feel in love with the car. But the financing and buying process was annoying. They push you to use their services. Also they don't detail the cars very well. But the car was nice. More

My Experience First of all I would like to say that I very pleased with the professionalism with the sales department especially Moises, & Vincent you guys really c First of all I would like to say that I very pleased with the professionalism with the sales department especially Moises, & Vincent you guys really care about your customers and do everything possible to please your them. Unfortunately, I can’t say the same about the service department. They do not take pride on their work. It wasn’t until I was feed up with their poor performance and request to speak with the manager that things were done. Thank you to Luis, Carlos and BT for taking care of my situation. When these guys took over, things started getting done. BT thank you for being there for me. You all really deserve 5 stars but your Service department is a 1. Thank you guys for taking care of me. However, you’ll need to work on your service department. Eileen More

Like No Other Dealership. The place was amazing. Marcos introduced himself upon my arrival and discuss exactly what I was looking for in a vehicle. We work through the process The place was amazing. Marcos introduced himself upon my arrival and discuss exactly what I was looking for in a vehicle. We work through the process of selection then proceeded to test drive the vehicle I chose.The sale was very easy. There was no pressure sale and he professionally walk me through each phase of the operation. The rest of the staff was just as accommodating. More

Best Experience buying a Car! This new to Orlando (4 months) dealership originated in Canada. Super clean & well organized! Imoressive! I did a lot of price checking online & had n This new to Orlando (4 months) dealership originated in Canada. Super clean & well organized! Imoressive! I did a lot of price checking online & had narrowed it down to HGreg & Offleas. My best friend had made a purchase with one granddaughter @ Offlease as well as her son made 2 purchases@ Offlease. My first stop was HGreg but zi was determined not to be pressured & I wasn't! I sat in my truck in customer parking for about 10 minutes, truthfully expecting the vuktures to circle. Nope! I got out & walked to the door with no obe approaching. Walked in to a well lit open lobby. Friendly greetings & introduced to Marcos. He was very helpful & patient as we looked up 2 of the vehicles I was interested in. Only 1 was available for test drive so off we went. Very good test drive area too! Was given print outs of CarFax on both vehicles & left. NO pressure. I told Marcos I wanted to drive other vehicle before deciding. No problem! No calls bugging me, just a friendly voicemail 3 days later. I did go to OffLease but only got 2 feet inside & did an about face out the door! It was not inviting! Too claustrophobic & too many people! It was busy @ HGreg too but way nicer! Everyone @ HGreg was super helpful & friendly & I never felt pressured! No commission & their prices are so good, they don't have to pressure people! Just help them! What a refreshing difference! I was able to take car to my mechanic too with a 3 day-300 mile return policy! All is good & I'm thrilled with my "new" used car! Comparables in area I saved 2-3thousand dollars! Thanks HGreg & MARCOS! More

Review Camilo and Sigrid had great custumor attitude. I was impressed and very conforted with their nice attitudes and very helpful. I am a hard person to pl Camilo and Sigrid had great custumor attitude. I was impressed and very conforted with their nice attitudes and very helpful. I am a hard person to please and Camilo tried very hard to please my expectations. More