HGreg.com Orlando

Great Prices, Even Better Customer Service This was the greatest purchasing experience I've ever had. Unlike most dealerships that call you too many times hassling you about prices or deals try This was the greatest purchasing experience I've ever had. Unlike most dealerships that call you too many times hassling you about prices or deals trying to pressure you into a purchase, this dealership took a laid back approach letting you call the shots. From the moment you walk in, the environment is relaxed, inviting, and very friendly. I'm 25, a recent college grad, and a first time car buyer. I walked in very afraid that I'd be pushed around or bullied into buying something I wasn't comfortable with, something expensive, or something I couldn't afford in the long term. What I got was Moises - the kindest, most respectful, and helpful associate. He was ever patient - letting me walk around the lot test driving as many cars as I wanted and offering his knowledgeful advice until I finally found the right one. Moises was amazing at giving great suggestions and being patient - making sure I was ready ready before moving onto the next step in the process. I would highly recommend him to any and everyone! The car I purchased was more than $1,000 below the kelly blue book price, was a 2016 model with only 20,000 miles, and was absolutely everything I wanted! If you're looking for a good price and great service, you'll find it at HGreg Orlando! More

quick and to the point with freindle staff It was quick and to the point with friendly staff pre sale was great with car fax and original invoice allowing a quick decision. etc It was quick and to the point with friendly staff pre sale was great with car fax and original invoice allowing a quick decision. etc More

Best car shopping experience Friendly! All about the customer! No pressure! Thank you offlease for telling me about Hgreg! I made a purchase and very satisfied with the outcome Friendly! All about the customer! No pressure! Thank you offlease for telling me about Hgreg! I made a purchase and very satisfied with the outcome! Everyone was friendly, they followed up with you when there was a wait. They even text you when they need you or just to let you know the status... they even give you snacks and a beverage. Customer service from Hgreg has to be because they care about the customers! My sales agent chuck was so calm and friendly. He didn't hover over me while looking. The finance manager Shany was soooooo knowledgeable! And funny More

Had everything ready to go The dealership had the best price on a very hard vehicle to find and i was coming from out of town. I didn't want to be at the dealership all day and The dealership had the best price on a very hard vehicle to find and i was coming from out of town. I didn't want to be at the dealership all day and Geraldo accommodated my request. He had the car ready to test drive and the paperwork ready as requested. It was extremely busy and the experience was great. More

Amazing Experience! My husband and I went to HGreg last night to check out a couple of cars I’ve been researching. Upon arrival, we were greeted and quickly paired up wit My husband and I went to HGreg last night to check out a couple of cars I’ve been researching. Upon arrival, we were greeted and quickly paired up with Yazmin! She was so kind and polite, she made it very clear that her mission was to help us find the right car and meet our needs. I already knew the make/model of the car I wanted and we quickly pulled up the inventory, which showed a new addition! When she first went to see where the car was located it was determined that it was nearly done being serviced. Jorge and Yazmin worked quickly together to get the car out for us to view! I was so happy and surprised at how quickly they were able to make it happen, as I would have expected to potentially have to come back the next day to see it. The car is the exact one I’ve been wanting! Their inventory is astounding! Anyway, Yazmin allowed us ample time to inspect the car, take a look at all of the features, and then we got to test drive. While doing this, Yazmin had arranged for my trade in to be appraised to save time, which was very efficient. The test drive was very relaxing and allowed us the opportunity to experience a variety of conditions (higher speed, low speed, curvy roads, etc.) it was very convenient! We knew that we really wanted to get the car when we returned and got to work filling everything out. The process was quick and easy, especially since they were already connected with Capital One financing (which I had pre-approval for already). After we finalized everything, I met with finance and hashed out payments. They worked with my husband and I to get the price where we felt comfortable. Not once did I ever feel pressure during this experience! At the end, Sigrid was wonderful in assisting us with transferring my existing insurance to my new vehicle. She was so helpful and kind! Everyone we interacted with throughout our experience was so kind, helpful and friendly. HGreg is definitely a place we will return to in the future when my husband is ready to purchase his car! More

Time consuming but worth it Went in to get 2015 ES350. Was offered a very fair price on my trade in, almost 5 times what other dealerships tried to give me. Process is time consu Went in to get 2015 ES350. Was offered a very fair price on my trade in, almost 5 times what other dealerships tried to give me. Process is time consuming but you are buying a car so it's to be expected. Staff was helpful as well. Only thing I would have asked for is for my car to be cleaned a little better. More

Great sales team Salesperson Emily Gomez was very respectful and helpful. She had patients with me while choosing the correct car that was right for me I test drove th Salesperson Emily Gomez was very respectful and helpful. She had patients with me while choosing the correct car that was right for me I test drove three vehicles there and there was no rush for me to purchase and they allow me to take my time. More

Speechless Best experience over all. Alexander Cortez Is the reason why. He made my dream a reality. He was also very patient with our questions and conserns. we Best experience over all. Alexander Cortez Is the reason why. He made my dream a reality. He was also very patient with our questions and conserns. we will be sending any and everyone to Hgreg Orlando. Thank you so much! More

Great Customer Service I was very pleased with at the process, experience and customer service at Hgreg! Eddie was wonderful and really listened when I told him what kind o I was very pleased with at the process, experience and customer service at Hgreg! Eddie was wonderful and really listened when I told him what kind of car I was looking for in my price range. He showed me a variety of cars and went over each one in detail before I decided which ones to test drive. More