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HGreg.com Doral
Doral, FL
1,932 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Finance Experience
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Showing 1,932 reviews
February 14, 2019
Cadillac - purchase Very excited about my car purchase experience. This is my second experience in a bit more than a month and Im very pleased with the knowledge showed Very excited about my car purchase experience. This is my second experience in a bit more than a month and Im very pleased with the knowledge showed by the staff. Friendly and great prices! Very corteous, no pressure. I would recommend it to anybody looking for a car as the best dealership in town. More
by Mila1974
Employees Worked With
Michel Morgado
February 14, 2019
Happy costumer Soy otra happy costumer aquí con Maikel socorro y charles en financiamiento el manager frank me dio todo el dinero posible por mi trade y así hice el Soy otra happy costumer aquí con Maikel socorro y charles en financiamiento el manager frank me dio todo el dinero posible por mi trade y así hice el deal More
by Yuly123
Employees Worked With
Maikel Socorro
February 13, 2019
Great Experience Amazing place with great customer service. Have purshased 3 cars there and never had a problem. I would definitely recommend this place to anyone tryi Amazing place with great customer service. Have purshased 3 cars there and never had a problem. I would definitely recommend this place to anyone trying to buy a car. More
by jrnoval66
Verified CustomerEmployees Worked With
Rafael Georgie Ubri, Alejandro Vasquez
February 13, 2019
Great customer service from the moment you walk in the door. Demetrius Young took his time showing us several vehicles. Never made us feel pressured or rushed and helped me from the moment you walk in the door. Demetrius Young took his time showing us several vehicles. Never made us feel pressured or rushed and helped me to find the perfect vehicle I was looking for. More
by gingerreagan13
Employees Worked With
Demetrius Young
February 12, 2019
The worst dealership experience. Bought a from the dealership. Car was really nice and I was ecstatic to have purchased it. Right before I took possession three warning lights popp Bought a from the dealership. Car was really nice and I was ecstatic to have purchased it. Right before I took possession three warning lights popped up on the dash right there in the lot. The dealership rep noticed and asked me to come back the next day. Came back the next day and never saw the car again. After repeated calls into service, repeated moments of being left on hold, repeated mentions of "we will call you back", repeated mentions of parts had to ordered, we had to start threatening the dealership for answers. It took almost a week to find out the car had issues. We learned that from one of the sales managers as they do not have a customer service or a repair service manager. Then we were told we had to wait more days for parts to come. Honestly, we don't think they were ever ordered. After another week the sales manager said the repair or let's say "patch work" they were going to do didn't work and that it was actually going to cost an extra $3,000.to fix it. The manager simply said they are not willing to cover it. We weren't either. The deal had to be cancelled and we were told the car will eventually go to auction. Here comes the slap in the face, the very same car (matching stock number, matching VIN) was "newly relisted" just three days after the deal was cancelled. Extremely frustrated, we feel scammed and so will the new buyer of the car. I think no one in the dealership expected for these warning light to come up so soon. Probably were hoping they would not come up until after the 7th day we had to return the caring we had any issues. We are going to share this experience for all friends and future buyers to be aware. I will say that our sales person was friendly and pleasant. He tried to help during the two week ordeal. More
by BIGCHEESE82000
Employees Worked With
Brandon Thomas, Ben Pishgou
February 12, 2019
Waste of time. I was working with a very nice sales associate who went above and beyond, however, I was asked for more information for the finance department. I gave I was working with a very nice sales associate who went above and beyond, however, I was asked for more information for the finance department. I gave them the information requested, and was told to await a response. I waited patiently and at this point was two days into this sale. I got a call asking for additional information. Within five minutes of this call, the sales associate called me back and said the car I was buying was sold. I spent 5 hours test driving cars and looking for a great one. I was assured it would not be sold. I would not spend my money at this dealer for anything now. I understand things happen, however your inability to be forthright up front and honest, is appalling. I can only imagine the cars you must sell, Im sure you did me a huge favor by this. Now I will look else where for a reputable dealer. More
by DigitalPR
Employees Worked With
Sabrina
February 11, 2019
excelente dealer con excelentes precios todos son un amor y te atienden vip a todo el mundo aunque no vayas a comprar te tratan super bien con excelentes precios todos son un amor y te atienden vip a todo el mundo aunque no vayas a comprar te tratan super bien More
by ram123
Employees Worked With
Ramon Reyes, Maikel Socorro
February 11, 2019
Bought my dream car Very helpful. Super quick and easy. I was able to test drive the cars I was looking at enough to make sure I chose the right one. Very helpful. Super quick and easy. I was able to test drive the cars I was looking at enough to make sure I chose the right one. More
by chrisridge405
Employees Worked With
Demetrius Young
February 11, 2019
Right car, right price Jason was extremely patient, honest, and professional. If you go to Hgreg ask for Jason. His knowledge and patience will make the experience less st Jason was extremely patient, honest, and professional. If you go to Hgreg ask for Jason. His knowledge and patience will make the experience less stressful. More
by Rjoalva
Employees Worked With
Jason Williams
February 11, 2019
Very nice customer service !! Kimani was very nice and the process was smooth and everything was perfect . I am verry happy with my purchase and would recommended this place to eve Kimani was very nice and the process was smooth and everything was perfect . I am verry happy with my purchase and would recommended this place to everybody More
by Khalil naji
Employees Worked With
Kimani Everett
