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Gurnee Hyundai

Gurnee, IL

4.7
1,441 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,441 Reviews of Gurnee Hyundai

April 05, 2022

Gerardo took excellent care of me and my car was fixed as expected. Wait time was good too. More

by Louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo
Apr 05, 2022 -

Gurnee Hyundai responded

Louise, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

April 03, 2022

Alex was amazing and helped me get what I wanted with no time wasted. I was in and out. If you're looking for someone friendly to help that would be Alex. More

by Ivettemartinez24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 03, 2022 -

Gurnee Hyundai responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Gurnee Hyundai.

March 31, 2022

Most employees were flat out rude, told Pasha we were looking for cars elsewhere he told us not to go that route so we werent sold a lemon. Walked out of gurnee hyundai with a lemon. Needs a whole new mo More

by hannathomas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike-finance, Pasha Nazarov
Mar 31, 2022 -

Gurnee Hyundai responded

Hello, Thank you for sharing your review. Our goal is to provide an exceptional buying experience to every customer, and I would like the opportunity to discuss any feedback you have about your vehicle. Please contact me when you have a moment. Best regards, John Kokkalis General Manager (847) 249-1300

March 31, 2022

I bought a 2016 Sonata Se from this dealership back in September. When I bought my sonata it has been nothing but issues and a lemon since. I took it back in after 7 days of buying due to an engine light, More

by kodythestone
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pasha Nazarov
Apr 15, 2022 -

Gurnee Hyundai responded

Hello, Thank you for taking the time to provide us with your feedback. We want every customer to have a positive experience and would appreciate the opportunity to address your feedback regarding service for your 2016 Sonata and communication with our staff. Please contact our customer service team at (847) 693-4278 so that we may discuss this further. Best, Customer Service Team (847) 693-4278

March 31, 2022

They were really fast and got me in and out with a car that I love thank y’all so much More

by chelseabrookconley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Myers Jon Edwards
Mar 31, 2022 -

Gurnee Hyundai responded

Hi, we are very happy to have provided you with such a positive experience here at Gurnee Hyundai! We hope you continue to choose us for all your automotive needs! Take care.

March 31, 2022

The service was amazing very fast and they make you feel super comfortable! Would definitely recommend 10/10!!!! More

by Jaredsoo92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Myers Jon Edwards
Mar 31, 2022 -

Gurnee Hyundai responded

Hi, we are very happy to have provided you with such a positive experience here at Gurnee Hyundai! We hope you continue to choose us for all your automotive needs! Take care.

March 31, 2022

Terrible buying experience. I wouldn’t recommend anyone going here. My salesman ALEX was terrible. He rushed me to do things and wasn’t transparent about anything. Even before g More

by jay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ALEX, ANGEL. Terrible experience
Apr 15, 2022 -

Gurnee Hyundai responded

Jay, Thank you for taking the time to leave us a review. We pride ourselves on the high-quality standards that we maintain and would appreciate the opportunity to speak with you about your feedback regarding your purchase experience and communication with our Sales Team. Please contact our customer service team at (847) 693-4278 so that we may discuss this further. Best, Customer Service Team (847) 693-4278

March 31, 2022

My family and I had a great experience purchasing a car that fit our needs! Alex was able to make us a great deal! Overall experience was easy and great. More

by Lluqueno15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Myers, Leonides Garcia
Mar 31, 2022 -

Gurnee Hyundai responded

Hi there, Thank you for your positive review. We are thrilled you had a great sales experience. We hope you enjoy your new purchase and we are looking forward to your next visit with us here at Gurnee Hyundai.

March 29, 2022

Alex the sales associate that helped me out was fantastic. He was friendly understanding and patient. We were able to work out a trade for my vehicle and and I was able to drive home with a huge sm More

by Antonio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Myers
Mar 29, 2022 -

Gurnee Hyundai responded

Hi Antonio, Thank you for your positive review. We are thrilled you had a welcoming, professional, and helpful experience with our Sales Team. Thank you for choosing Gurnee Hyundai and we hope you enjoy your new Hyundai Kona N.

March 29, 2022

Alex was fantastic and very helpful. He made the buying process very easy and was very knowledgeable about the vehicle I was purchasing. I would recommend him to anyone looking for a new More

by tjvance12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Myers
Mar 30, 2022 -

Gurnee Hyundai responded

Hello, It's nice that our team was helpful and knowledgeable whilst assisting you. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Gurnee Hyundai and we hope to see you again.

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