Gunn Buick GMC
Selma, TX
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I do not recommend this dealership’s service department. I took my GMC truck in after my dog damaged a wiring harness. Even though I purchased an extended warranty through the dealership, they would not I took my GMC truck in after my dog damaged a wiring harness. Even though I purchased an extended warranty through the dealership, they would not cover the repair. After keeping my truck for nearly two weeks just to provide an estimate, I was quoted between $5,000 and $8,000 for the repairs. Wanting a second opinion, I took my truck to another repair shop. They diagnosed the issue and completed the repair for less than $500. The difference in price was shocking. Based on my experience, I felt like the dealership was trying to charge far more than necessary. The long wait time for an estimate and the lack of warranty coverage only added to my frustration. I encourage anyone facing a major repair bill to get a second opinion before authorizing expensive work. My experience at this dealership was disappointing, and I will not be returning for future service. More
Everyone was great to deal with especially Ronald. He was very attentive to our wants/ needs. He answered every question he could and if he wasn’t sure of the answer he would find out the correct answ He was very attentive to our wants/ needs. He answered every question he could and if he wasn’t sure of the answer he would find out the correct answer. There was no pressure or attitude. No haggling on pricing. It was the best car purchase we have ever made. We will be returning to Gunn Buick GMC in the future. More
Service time was reasonable but beware the 3% surcharge if you want to pay by credit card. The surcharge is technically illegal according to Texas law. An appeals court made the law essentially unenforceab if you want to pay by credit card. The surcharge is technically illegal according to Texas law. An appeals court made the law essentially unenforceable, and Gunn is likely 100% aware. Was not informed of the surcharge prior to paying with a credit card and had to redo the entire transaction. Called another dealership in town and confirmed they do not charge the additional fee for credit card payments. Will be going to them for service from now on. Aked to speak to sales manager, he was too busy. More
They took great care of my truck, fixed it in a timely manner and worked with my insurance company and got it all worked out. They were done with the work earlier than estimated and it was done right. It manner and worked with my insurance company and got it all worked out. They were done with the work earlier than estimated and it was done right. It now runs great!! A shout out to Alberio and Kristen for taking such good care of me and my truck. I highly recommend Gunn Buick GMC and their service dept. Well done!!! More
I bought a truck three months ago and it's already broken down twice. I paid $980 to fix it. I think their cars aren't in very good condition, be careful. down twice. I paid $980 to fix it. I think their cars aren't in very good condition, be careful. More
Kristen Brown had the service work performed in a timely manner. She along with the service technician had me in and out quickly. The one issue with the blinker control was explained clearly and corrected a manner. She along with the service technician had me in and out quickly. The one issue with the blinker control was explained clearly and corrected along with the other services. It is a pleasure to have full confidence in her ability to make sure that my Acadia is taken proper care of. More
I always like dealing with GUNN. Friendly staff, and knowledgeable.. if they don't know, they will find out for you. Thank you for being my GMC dealer. Friendly staff, and knowledgeable.. if they don't know, they will find out for you. Thank you for being my GMC dealer. More

