Group 1 Volkswagen Hub City
Lubbock, TX
Filter Reviews by Keyword
By Type
272 Reviews of Group 1 Volkswagen Hub City
The best service I’ve had there in a long time. Got to my car speedy and got it in a reasonable amount of time. And the communication was great. Got to my car speedy and got it in a reasonable amount of time. And the communication was great. More
I had an excellent experience with the service department! Thomas provided outstanding customer service from start to finish. He is a true asset to the dealership, and his excellent customer servi department! Thomas provided outstanding customer service from start to finish. He is a true asset to the dealership, and his excellent customer service did not go unnoticed. I would absolutely recommend this dealership’s service department. More
They did an excellent job they were so helpful and respectful answered all my questions I will be taking my car back to them every time I need my car serviced respectful answered all my questions I will be taking my car back to them every time I need my car serviced More
I’m not sure if it’s the usual schedule but there was only 1 lube tech making an appointment take 2 hours. On top of that the price of the usual oil change is more than double the price I saw just last y only 1 lube tech making an appointment take 2 hours. On top of that the price of the usual oil change is more than double the price I saw just last year under Gene Messer. It’s a good thing I had a coupon because I won’t be coming back at those prices More


