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Group 1 Hyundai North Austin

Austin, TX

Overview
Reviews
4.5
22 Reviews
Call Dealership (888) 213-4527

9160 Research Blvd

Austin, TX

78758

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Showing 22 reviews

December 16, 2025

They provided excellent service. Needed my car to get serviced. The technician looked at it, answered any questions I had and was back on the road quicker then expected. Thank you je More

by jeremy pizano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Dec 19, 2025 -

Group 1 Hyundai North Austin responded

Hello Jeremy, thank you for your kind review; we are happy to pass along your comments to Jeremy here at Group 1 Hyundai of North Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2025

Why your mechanic messed up my car? car start shaking.lost the power . 3 times car died middle of road.why you are dishonest.your thief mechanic or stupid guy screwed my night I'm sad wh More

by Nazari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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Dec 20, 2025 -

Group 1 Hyundai North Austin responded

Dear Nazari, Thank you for speaking with me earlier today. I sincerely apologize for the safety concerns and frustration you've experienced with your vehicle. Your safety is our absolute priority, and it is clear that we missed the mark during your previous visit. I am committed to resolving this for you immediately. As we discussed, I have a senior technician ready to personally oversee the diagnostic process when you arrive tomorrow afternoon. We will conduct a full system check to identify the root cause of the shaking and loss of power to ensure your vehicle is safe for the road. I look forward to meeting you in person tomorrow and making this right. Sincerely, Paul Spence General Manager Group 1 Hyundai North Austin pspencejr@group1auto.com

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