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Group 1 Ford of Southwest Houston

Houston, TX

4.7
667 Reviews

6445 Southwest Freeway

Houston, TX

77074

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Showing 667 reviews

January 05, 2026

I’d buy another vehicle there. They want to make a deal. Be strait forward so that they can help you as much as possible More

by p.guillen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary seems like she’s worked there a long time
Jan 07, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2026

David was great! ! Very informative & a pleasure to talk with. I never feel pressure to do the additional recommendations. More

by moses_isle00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Service Advisor
Jan 05, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 03, 2026

It was a great experience, definitely recommend this dealership too anyone that is need for an amazing vehicle More

by Mznarif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Amanda, and Jessie
January 03, 2026

Our service agent Erick G is the best! We request him every time we go to the dealership More

by T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick
Jan 05, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

January 01, 2026

Customer service was excellent as well as the waiting time. Bryan sent pictures of the repairs needed. . More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Jan 03, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 01, 2026

Antonio of was on top of everything and keep me abreast on my son's truck! More

by Krw6560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Jan 02, 2026 -

Group 1 Ford of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2025

This dealership is trustworthy and reliable. I work with Irvin Gonzalez and he is not pushy and only has me focus on repairs that keep my 2014 Ford F150 running smoothly. More

by HTCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin Gonzalez
Jan 01, 2026 -

Group 1 Ford of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 29, 2025

Very good service at an affordable price! I would recommend to anyone needing a service. More

by Reyeslares64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Stein
Dec 30, 2025 -

Group 1 Ford of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 25, 2025

Went in very excited to purchase new vehicle. Internet posted on price, I received another much higher when they presented paperwork. Sales team is very quick to throw things in your face and hav More

by kbsebbeler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis, sales manger dint remember his name
Dec 27, 2025 -

Group 1 Ford of Southwest Houston responded

Hi kbsebbeler, Thank you for sharing your feedback with us! We're sorry to hear that we didn't meet your expectations. Your input is valuable, and it will help us to provide a better experience for customers in the future. Rest assured, we're looking into your concerns and will make the necessary corrections immediately. We appreciate you allowing us to earn your business and we would like an opportunity in the future to show you are improvements made from your feedback and regain your business. Tim Harless General Manager - Group 1 Ford of Southwest Houston tharless@Group1Auto.com

December 25, 2025

They were extremely helpful with my recall! Brian made sure to keep me updated while they worked on my car. He also let me know that I had more than one recall, which they were able to fix quic More

by aareona noonan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 25, 2025 -

Group 1 Ford of Southwest Houston responded

Hello Aareona, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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