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Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
4.8
722 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 722 reviews

May 23, 2025

The service department was very helpful and was able to get our vehicle fixed for the most part. More

by Shreveportman123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Report | Print
May 25, 2025 -

Group 1 Ford of Shreveport responded

Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2025

This is 2nd vehicle I have bought here. Ist car was great, no issues, this 2025 Lincoln Natulius has had a bad smell on inside. It has been 3 times with no luck, just received car back th More

by tassin5551
Recommend Dealer
Yes
Employees Worked With
Javen mccree, Richard Lambert
Report | Print
May 24, 2025 -

Group 1 Ford of Shreveport responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

May 22, 2025

Service was excellent and took care of everything that needed to be done to my Transit Connect van in a timely manner. More

by PEARL VAN GO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen McCree
Report | Print
May 24, 2025 -

Group 1 Ford of Shreveport responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2025

This is 2nd vehicle I have bought here. Ist car was great, no issues, this 2025 Lincoln Natulius has had a bad smell on inside. It has been 3 times with no luck, just received car back th More

by tassin5551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen mccree, Richard Lambert
Report | Print
May 24, 2025 -

Group 1 Ford of Shreveport responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2025

Fast and helpful service and James Baker was excellent with his service was very thorough. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Report | Print
May 22, 2025 -

Group 1 Ford of Shreveport responded

Hello Randy, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2025

Janet Haynes was very easy to work with. Understood my needs and worked hard to meet them. Honest person. More

by matthewoneal01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janet Haynes
Report | Print
May 22, 2025 -

Group 1 Ford of Shreveport responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We hope you have a great day!

May 17, 2025

We bought a 2021 explorer and it was a great experience all the way around. From first contact with Laurie to getting the paperwork finished. More

by joecobb76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laurie and Burleson , Richard Lambert
Report | Print
May 20, 2025 -

Group 1 Ford of Shreveport responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 16, 2025

James was helpful and courteous answered the questions I had on things needed on my vehicle More

by cookinsisterone
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
May 19, 2025 -

Group 1 Ford of Shreveport responded

Hi, thank you for your kind review; we are happy to pass along your comments to James here at Rountree Ford! We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2025

Nice and courteous staff . Quick and professional work Enjoy the discount coupons. Clean waiting area. More

by Cajunque89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
May 18, 2025 -

Group 1 Ford of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2025

Service greeter was very knowledgeable . He kept me informed in a timely manner of each issue with my vehicle. I was very pleased with the feedback he provided me on issues with my vehicle. More

by Wtg1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet Haynes
Report | Print
May 16, 2025 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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