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Group 1 Ford of Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,542 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,542 reviews

April 29, 2026

Im a return buyer and sales and finance are always great friendly and good out of their way to ensure customer happines More

by mrsinsco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asad lowes, Lane Wallis and jarad
Report | Print
May 14, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 27, 2026

Great service always thorough explains issues if they arise during service inspection and allows you the chance to make a decision. More

by prscroggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Dawson
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Apr 28, 2026 -

Group 1 Ford of Rivertown responded

Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

April 23, 2026

Great service! Very nice team members. Knew exactly what my vehicle needed and great prices More

by philipgoldman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Andujar
Report | Print
Apr 27, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Apr 27, 2026 -

philipgoldman57 responded

Excellent service and superior service advisers!

April 23, 2026

Service was timely. Service advisor was great and kept me informed from beginning to completion. More

by Kmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Andujar
Report | Print
Apr 27, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2026

The people are friendly and they know the car you need and will try to find one that fit you. The communication was very clear and the financing process was very transparent. More

by Chih
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac
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Apr 26, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2026

Very courteous and professional. Lacey is always knowledgeable and prioritizes customer and provides sound recommendations. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
Apr 24, 2026 -

Group 1 Ford of Rivertown responded

Hi John, thank you for your kind review; we are happy to pass along your comments to Lacey here at Group 1 Ford of Rivertown! Feel free to reach out to us if you need anything. Have a wonderful day.

April 17, 2026

From the time I pulled up, the assistant took care of everything!! Service was done in no time at all. Professional help all the way around. More

by poppafalcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Report | Print
Apr 19, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2026

Really took care of f150 found the problem and fixed it. Kept me informed through the process. I am really pleased More

by givethanks5371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom excellent
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Apr 19, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2026

Service wasn't great . Service advisor was outstanding very knowledgeable and what she expected ee More

by michaeljfarley56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
Apr 23, 2026 -

Group 1 Ford of Rivertown responded

Thank you for your feedback. We’re glad to hear your service advisor provided knowledgeable and helpful support. We apologize that your overall service experience did not meet expectations, and your comments will be reviewed with our team. We hope to provide a more consistent and positive experience on your next visit.

April 16, 2026

It's always clean and well organized. They provide a very comfortable waiting environment equipped with amenities to make the wait not so tedius. More

by F150Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Gooden
Report | Print
Apr 20, 2026 -

Group 1 Ford of Rivertown responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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