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Group 1 Ford of Rivertown

Columbus, GA

4.8
1,542 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,542 reviews

June 16, 2026

We were truly blessed with the help we received from Rivertown ford sales,management,and service.we are repeat customers and again they didn’t disappoint. Thanks again we love you and this is a great pl More

by robinsonjohn1344
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Hancock,finance mgr,April Corbett,Frankie elliston
Jun 16, 2026 -

Group 1 Ford of Rivertown responded

Hi, thank you for choosing Group 1 Ford of Rivertown for your vehicle needs! We're thrilled to have earned your loyalty as a repeat customer. Our team is dedicated to providing excellent service. We appreciate your kind words and look forward to serving you in the future!

June 16, 2026

Awesome customer service, no wait time. I would recommend getting your car serviced here . Best prices in town. Fast service, and you can make appointments anytime More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jun 16, 2026 -

Group 1 Ford of Rivertown responded

Hi Tony, thank you for taking the time to leave such a positive review! We strive to provide top-notch customer service. We are glad to hear you would recommend us for car servicing. See you next time!

June 12, 2026

Received excellent customer service. The work was completed in a very timely manner. The service rep and the scheduler, Gracie did an amazing job. More

by peldridge66
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adam and Gracie
Jun 13, 2026 -

Group 1 Ford of Rivertown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. If you're ever in need of more help, please let us know!

June 10, 2026

We are on a three month trip northward when we suspected a differential issue with our Transit Coachmen. Even though they had lots of commercial sized vehicles waiting they put out our van in the bay immedi More

by leebergtally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney, Zack
Jun 11, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2026

Very easy to schedule and great service. Good prices for an oil change, plus they kept everything super clean. 10/10! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Jun 08, 2026 -

Group 1 Ford of Rivertown responded

Joe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rivertown. If you have any further questions, please give us a call. We're always happy to help!

June 06, 2026

If it wasn’t for Mr Davis at the ford store I would have bought somewhere else. Mr. Garrett Davis took my number and help me look for a vehicle like I was wanting and he did that and it helped me out a whol More

by graylewis28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Davis
Jun 07, 2026 -

Group 1 Ford of Rivertown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2026

The service rep did a great job of keeping me informed as to the progress of the service on my truxk More

by PastorWynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Jun 03, 2026 -

Group 1 Ford of Rivertown responded

Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2026

The dealership and staff had me in and out in my new truck in less than three hours. Eric crowell is without a doubt the best salesmen in the place. He was not over bearing, extremely helpful to narrow More

by szorady5253
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric crowell
Jun 02, 2026 -

Group 1 Ford of Rivertown responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2026

Great service department, won't try to pressure you into anything. They will let you know about recommended services. More

by ca5mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Jun 01, 2026 -

Group 1 Ford of Rivertown responded

Hi, we are so happy to read such a great review about Group 1 Ford of Rivertown! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 30, 2026

Customer service was excellent, Brittany kept me in touch of what was going on i will recommend ford service.thank you fir the service? Thank you Brittany for your generosity. More

by brendaqcollins2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Jun 01, 2026 -

Group 1 Ford of Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!