Group 1 Ford of Rivertown

Takes all day for an oil change. I recently left my truck there all day for a recall oil change and tire rotation. I only got the oil changed as they forgot to rotate the tires and I recently left my truck there all day for a recall oil change and tire rotation. I only got the oil changed as they forgot to rotate the tires and my recall wasn’t handled either. I have purchased 5 cars here but there won’t be a sixth. Worst and slowest service I have ever seen. More

Feels like family when you are here! Very knowledge and friendly people. Will bring my vehicles anytime. Very knowledge and friendly people. Will bring my vehicles anytime. More

Great service department. Why do you have a fifteen word minimum? This is utter nonsense. Why do you have a fifteen word minimum? This is utter nonsense. More

Very friendly staff who waited on me immediately. I was kept up to date while waiting in the comfortable waiting room with a cup of coffee. Great experience! I was kept up to date while waiting in the comfortable waiting room with a cup of coffee. Great experience! More

They were really friendly and helpful with the repairs I needed done to my vehicle. I will highly recommend them to anyone who needs work done to their vehicle. needed done to my vehicle. I will highly recommend them to anyone who needs work done to their vehicle. More

Had a couple of recalls to get fixed and a claim that was under the initial 36000/3 year warranty for my maverick. Communication was great with the folks there all things considered and I got everything fixe under the initial 36000/3 year warranty for my maverick. Communication was great with the folks there all things considered and I got everything fixed in a couple of days. More

Very professional and knowledgeable of their different areas of service. Special thank to Mackenzie, she was very helpful throughout the entire process.. areas of service. Special thank to Mackenzie, she was very helpful throughout the entire process.. More

This rating is about the service department at Group 1 Rivertown Ford, I have not worked with the sales department of G1RTF Rivertown Ford, I have not worked with the sales department of G1RTF More

My visit to this dealership has always been good until this last visit. My service advisors in the past never had a problem coming to the waiting area and keeping me informed as to what was being done to this last visit. My service advisors in the past never had a problem coming to the waiting area and keeping me informed as to what was being done to my vehicle . My last advisor evidently did not feel the need or had a color problem. More

Rivertown ford has sold myself and all of my family cars and trucks over the years. The ease of transaction and the overall experience has always been above and beyond my expectations. There is no hassle. T and trucks over the years. The ease of transaction and the overall experience has always been above and beyond my expectations. There is no hassle. There is no game. Connor Hart always gives it to me straight and I’m always treated like one of their own here. I will always choose rivertown ford for my service and new car needs. More