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Group 1 Ford of Kennesaw

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
1,084 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 1,084 reviews

August 01, 2026

Jonny was friendly and didn't try to get me to get things that I didn't need and made sure he checked my warranty package More

by cherylhollis7978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny
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Aug 06, 2026 -

Group 1 Ford of Kennesaw responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Kennesaw. Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2026

The service rep was very helpful and recommended the two recall items needed for my aging car. Kept me up to date on repairs. More

by Idadixon50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian MCM
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Aug 01, 2026 -

Group 1 Ford of Kennesaw responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 29, 2026

The service was excellent today, but we've had problems in the past with service. More

by rancart162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pass
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Jul 30, 2026 -

Group 1 Ford of Kennesaw responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 28, 2026

I liked my service advisor he handled my issues with no problem and he gave me the estimated time when my work would be completed. More

by Jessie Pasteur SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I didn’t remember his name
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Jul 30, 2026 -

Group 1 Ford of Kennesaw responded

Hi Jessie, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2026

Candace is a great service consultant- very easy to work with. Duante, our technician there, does professional, clean and timely work. Five stars! More

by Budscannavino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace , Duante
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Jul 27, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2026

The dealership is ok but sometimes the workers aren’t so nice. Specifically when it comes to service. Very poor communication between the assigned agent, mechanics to customer More

by abcmiriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Print
Jul 28, 2026 -

Group 1 Ford of Kennesaw responded

Thank you for your feedback. We’re sorry to hear that communication during your service visit did not meet your expectations. We appreciate you bringing this to our attention and would welcome the opportunity to learn more and improve. Bill Sharp Service Director - Group 1 Ford of Kennesaw billysharp@Group1Auto.com

July 23, 2026

We were treated kindly and the staff was attuned to our needs. We would refer others to this dealership. More

by m_allison85
Recommend Dealer
Yes
Employees Worked With
Miguel, Tashanna
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Jul 24, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

July 21, 2026

Very helpful with the inspection of our newly purchased used Ford truck. Jonathan Streetman was super nice and knowledgeable and we look forward to working with him again in the future. More

by tgbbravesfan60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Streetman
Print
Jul 22, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2026

Jonathan Streetman has been my service advisor and has been a great service advisor for me when I had issues with my vehicle and when I had it in for service. More

by ghcollins1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Streetman
Print
Jul 21, 2026 -

Group 1 Ford of Kennesaw responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Kennesaw! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2026

Had my vehicle in for normal service and was promptly assisted by the friendly crew at check in. More

by ghcollins1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Streetman
Print
Jul 21, 2026 -

Group 1 Ford of Kennesaw responded

Hello, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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